Lia Toyota of Colonie

Saved some money repairing an old truck Steve Ogaard was very helpful getting my 96 Tacoma repaired. The truck needed some extensive work and Steve gave me a realistic estimate of what it w Steve Ogaard was very helpful getting my 96 Tacoma repaired. The truck needed some extensive work and Steve gave me a realistic estimate of what it would cost. He arranged getting the parts, which took some time on a truck this old. We arranged a date to bring the truck in, and he set up a loaner car for me. He also gave me a discount on some of the parts because this was a sizeable bill. I am satisfied that the whole process was fair and will be back in the future. More

We're confident in this dealership Have always had a good experience, especially with Steve Ogaard. I feel confident in his ability to keep our car running well. He has always taken tim Have always had a good experience, especially with Steve Ogaard. I feel confident in his ability to keep our car running well. He has always taken time to answer every question. More

Great buying experience! Went to test drive a new Highlander and had Brent Livingston as my sales rep. He was very easy to deal with. It was a very pleasant experience and he Went to test drive a new Highlander and had Brent Livingston as my sales rep. He was very easy to deal with. It was a very pleasant experience and he gave me a great deal on the car. More

10k service Mike kikkert was great assisting the moment I arrived to facilitating a ride to work, pkck up and delive1p k service. ry of my car for pick up at Lia. Mike kikkert was great assisting the moment I arrived to facilitating a ride to work, pkck up and delive1p k service. ry of my car for pick up at Lia. More

Avoid finance manager The sales people are always friendly and knowledgeable. But avoid finance manager Nick Simeone. He was dishonest and miscalculated our contract. Tried The sales people are always friendly and knowledgeable. But avoid finance manager Nick Simeone. He was dishonest and miscalculated our contract. Tried insisting that it was accurate. 3,000 dollars in interest at a 0.9 APR is not accurate. Arrogant, did not explain anything well, and dishonest. Would refuse to use him again. Ask for the other finance manager, Aaron Tice. He is great! More

A very professional experience Art Palazzolo was a feat representative with whom to work. He offered to make the next appointment and the extended care option was explained fully. Art Palazzolo was a feat representative with whom to work. He offered to make the next appointment and the extended care option was explained fully. More

Great service I recently purchased a new 2017 Prius Prime from Lia Toyota. Went on-line, reviewed what was in the lot, asked for a quote and got one almost immediat I recently purchased a new 2017 Prius Prime from Lia Toyota. Went on-line, reviewed what was in the lot, asked for a quote and got one almost immediately from Michael West. Price was very what I expected based on KBB and other information. When I went to the showroom, Brent Livingston took over the sales effort. Brent was very friendly and knowledgeable of the product. Car had more features than I expected and the price did not change from the original internet offer. Felt like I was treated fairly and was not coerced in any way. Experience was quick and easy with the finance department. Again, didn't feel pressured to make decisions. People were friendly and bent over backwards to get this done right. More

Loved our 2010 Prius We owned a 2010 Prius which we purchased in September of 2009. Within the last few weeks we heard a squealing/grinding noise. We took it to Lia and We owned a 2010 Prius which we purchased in September of 2009. Within the last few weeks we heard a squealing/grinding noise. We took it to Lia and soon learned it was a very expensive part to replace. We basically had two choices, have it fixed or buy a new car. After finding out about the part, we met the Sales Manager Chris Bucher. It was a Friday night and they were about to close. We told Chris we would be in the next day. True to our word, we were there and Chris introduced us to Jason Stores. Jason is one of the most informative salesman we have ever encountered. There was nothing we asked him about the car he did not know. We test drove a 2017 Prius and liked it as much as our 2010. Jason pointed out all of the features, explained our purchasing options and left us alone to make our decision. We never felt pressured. At first, we were leaning towards having the car fixed but ultimately decided to lease for the very first time. Both Chris and Jason were wonderful throughout the process. We would like to extend our thanks to both gentlemen for making this difficult decision a pleasant one. More

Toyota Tacoma Service Great and fast service Fran Vain was an excellent service rep. When out of his way to help me get the service I needed. I'll be back. Great and fast service Fran Vain was an excellent service rep. When out of his way to help me get the service I needed. I'll be back. More

Highly recommended Thanks to Vincent Nguyen for hooking me up with a great deal on a new 2017 Toyota Camry. Great service and will definitely recommend my friends and fa Thanks to Vincent Nguyen for hooking me up with a great deal on a new 2017 Toyota Camry. Great service and will definitely recommend my friends and family to this dealership. More