Lia Toyota of Colonie
Schenectady, NY
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Love Lia Toyota I have always had excellent service at Lia Toyota!! I appreciate reminders of when service is due and find it very easy schedule appointments on line I have always had excellent service at Lia Toyota!! I appreciate reminders of when service is due and find it very easy schedule appointments on line. The service people have always been very helpful and courteous. The waiting area is clean, neat, customer friendly, and treat and beverages if you're feeling hungry! This week I noticed a slice on my front tire and went to Lia without an appointment. The service tech, Mike, was very helpful and got my damaged tire replaced and ready to roll, even though they were super busy and it was late afternoon when I got there. I will definitely go to Lia again when I need another new car! More
20,000 mile service Robyn Ashley was attentive and thorough. I was happily satisfied with my service. For future service, I will go to Lia Toyota and deal with Robyn ag Robyn Ashley was attentive and thorough. I was happily satisfied with my service. For future service, I will go to Lia Toyota and deal with Robyn again. More
Annual Service Brought my car to Lia because my dealer was closed due to a fire. I had no problem scheduling service when I wanted, and they sent me reminder texts o Brought my car to Lia because my dealer was closed due to a fire. I had no problem scheduling service when I wanted, and they sent me reminder texts of my appointment. I was greeted promptly by Vanessa. She noted that my inspection was due next month and she suggested that I may want to do it now to save a trip later, which made great sense. She checked and found that there was a recall on my vehicle. It was in for the one year service, so they did the annual service, inspection, and the recall work. It was completed in about an hour. It is a very low mileage vehicle so she had someone adjust the service light icon so that it would not tell me I needed service when I reached the mileage threshold since the required service had already been done. The waiting area is very comfortable. It was ToyotaCare service so I can't really comment on the prices charged. I was very satisfied with the experience. More
Service Chuck Richardson in the service department was awesome, knowledgeable and so friendly! I will definitely be returning to Lia Toyota because of chuck! Chuck Richardson in the service department was awesome, knowledgeable and so friendly! I will definitely be returning to Lia Toyota because of chuck! Thank you again! More
Very good experience having my car fixed at Lia. Darby Wilson has been very good with his estimates for two of my cars fixed at Lia. I have dealt with Lia Cars since 1997 and won't go to any other d Darby Wilson has been very good with his estimates for two of my cars fixed at Lia. I have dealt with Lia Cars since 1997 and won't go to any other dealers. More
New car purchase My salesman was Tom Pottenburgh he was very helpful and took the time to explain how everything worked and that I got the right car.I would have no pr My salesman was Tom Pottenburgh he was very helpful and took the time to explain how everything worked and that I got the right car.I would have no problem recommending this dealership or this salesman More
buying a new car Warren Rodger did a very good job meeting our needs. Would definitely recommend Lia to a friend and also Warren. I love my new toyota! our whole exper Warren Rodger did a very good job meeting our needs. Would definitely recommend Lia to a friend and also Warren. I love my new toyota! our whole experience was good. More
Very happy with service! Had first oil change after purchasing my 2017 Toyota Camry in Nov. 2016. Michael Richards welcomed me and took care of my car immediately. Was out in Had first oil change after purchasing my 2017 Toyota Camry in Nov. 2016. Michael Richards welcomed me and took care of my car immediately. Was out in less than an hour and set up 6 month appointment for next service. Very efficient and friendly!! More
Helps keep my car purring like new Lia Toyota service does a great job of maintaining my Corolla and ensuring my and my family's driving safety. Art Palazzolo is always helpful and neve Lia Toyota service does a great job of maintaining my Corolla and ensuring my and my family's driving safety. Art Palazzolo is always helpful and never pushy. More
Maintenance service Lia Toyota is customer friendly. They go out of their way to accommodate customers. I was in for an oil change. I was there much longer than should've Lia Toyota is customer friendly. They go out of their way to accommodate customers. I was in for an oil change. I was there much longer than should've been. Given oil change at no charge. Was offered loaner car next time I come in so I don't need to wait. More



