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Lia Toyota of Northampton

Northampton, MA

4.9
783 Reviews

280 King Street

Northampton, MA

01060

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Showing 783 reviews

November 19, 2025

Alissa Coulombe was awesome. She's "good people" and a great representative for your dealership! More

by jajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coulombe, Alissa (5 star)
Nov 19, 2025 -

jajones responded

Alissa made a great first impression on me and made me feel at home and at ease with all the important decisions that lay ahead of me. Great job Alissa!

November 18, 2025

Jeremy Pease was great - didn't pressure me, and didn't come across as overly "salesy." Appreciated that he made sure to get the car properly cleaned and some minor repairs done (it was used). More

by EmilySusanGaylord
Recommend Dealer
Yes
Employees Worked With
Jeremy Pease
Nov 19, 2025 -

Lia Toyota of Northampton responded

Emily, We're so happy to hear Jeremy made the process stress-free and took care of the cleaning and repairs on your car, thanks for recognizing his efforts!

November 18, 2025

The salesman was very understanding and personable and put no pressure on me whatsoever. He worked really hard to make sure I got exactly what I wanted and at a price that I was happy with. More

by Thos.levy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Nov 19, 2025 -

Lia Toyota of Northampton responded

We're so glad our salesman made your experience so positive! His understanding, personable approach with no pressure, and his hard work to get you exactly what you wanted at the right price is what we're all about. Thanks for sharing this feedback, and congratulations on your purchase!

November 09, 2025

Always received great service from Lindsey and Dores. Knowledgeable and return calls promptly. Always have a smile and friendly words. Great asset to LIA!!! More

by vermontbeth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart, Dores Bounphasaysonh
Nov 09, 2025 -

Lia Toyota of Northampton responded

We appreciate your continued trust. Lindsey and Dores exemplify the knowledgeable, customer-focused service we strive for every day. Thank you for recognizing their dedication!

November 06, 2025

It was a pleasure being helped by Donna Starke for my truck service. Very pleasant and helpful. My vehicle service was timely and was completed as Donna told me it would be done. More

by Srlincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Starke
Nov 06, 2025 -

Lia Toyota of Northampton responded

Sr Lincoln, We love hearing Donna Starke was a pleasure to work with and got your truck serviced on time! Thanks for the recognition and your business!

November 06, 2025

Samuel Doucette worked with me on my recent oil change and service. He was knowledgeable and pleasant to work with. More

by skip3151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Doucette
Nov 06, 2025 -

Lia Toyota of Northampton responded

We appreciate your feedback and are proud to know Samuel delivered knowledgeable, courteous service. Thank you for choosing Lia Toyota of Northampton!

November 02, 2025

My favorite dealership, they are so friendly and approachable to discuss my about my rav4 issues..thank you so much.. More

by bungik27@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Berard
Nov 02, 2025 -

Lia Toyota of Northampton responded

We’re so glad you feel comfortable coming to us! Whether it’s your RAV4 or just a quick question, we’re always here for you. Thanks for being part of our dealership family!

November 01, 2025

I brought a car in for service which i had recently purchased from Lia of Northampton and Sam Doucette was my service rep. He was so polite, assured me there was nothing wrong and even changed wiper b More

by jayne0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Doucette
Nov 02, 2025 -

Lia Toyota of Northampton responded

Jayne, Thanks so much for this wonderful feedback! Sam Doucette will be thrilled to hear his polite, customer-focused approach and quick turnaround earned your trust, especially throwing in those wiper blades at no charge. Knowing you and your husband plan to bring both vehicles to us, including your Rav4, means everything. We're honored to have you as part of the Lia Toyota of Northampton family!

October 23, 2025

The dealership was great to work with. Dwayne Smith did a great job working with us, he wasn’t pushy, he was knowledgeable and helped us find just the right vehicle for my son. It was a pl More

by Norine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith, Jason Shiles
Oct 24, 2025 -

Lia Toyota of Northampton responded

Norine, We're so proud that Dwayne Smith provided the knowledgeable, pressure-free service you deserved while helping you find just the right vehicle for your son. His dedication to understanding each customer's needs is what makes him such a valued team member. We appreciate you saying you'd work with him again—that means everything to us!

October 22, 2025

Everyone was very professional/ helpful. Jeremy Pease helped set up all the options for me More

by Cjones2715@charter.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Homans was excellent!, Jason Shiles, Jeremy Pease
Oct 23, 2025 -

Lia Toyota of Northampton responded

CJones, Jeremy takes pride in helping customers with their options. We're so glad our entire team was professional and helpful. We look forward to assisting you with all of your automotive needs.

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