
Lia Toyota of Northampton
Northampton, MA
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Dwayne my sales person and Jason my business manager were very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you. very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you. More
Alex Garcia was such a great sales agent to work with! He listened to our needs and wants. He made us feel very comfortable and helped us work through pricing until we felt that a good deal was made. We e He listened to our needs and wants. He made us feel very comfortable and helped us work through pricing until we felt that a good deal was made. We enjoyed the connection that he made the time to make with us. He was knowlegable and proffesional as well. More
Alissa Coulombe was my service representative. She was very pleasant efficient and professional. She took the initiative to ask about my upcoming service needs and offered to arrange that appointm She was very pleasant efficient and professional. She took the initiative to ask about my upcoming service needs and offered to arrange that appointment to make sure it was quick and productive More
Sam, accommodate my rav4 to fix the issue(recal, oil change & multiple warning of my dash), excellent communication he keep me loop what’s going on my rav4..thank you so much Sam…your the best.. change & multiple warning of my dash), excellent communication he keep me loop what’s going on my rav4..thank you so much Sam…your the best.. More
Scheduled a routine oil change. The service reception area was very clean, and the service representative, Dores Bounphasaysonh was pleasant and courteous. I asked that a missing va The service reception area was very clean, and the service representative, Dores Bounphasaysonh was pleasant and courteous. I asked that a missing valve stem cap on one tire be replaced, and it was. That kind a attention to detail is appreciated. More
Doris Bounphasaysonh was efficient, friendly, and very helpful. She even found and applied a coupon for me for the least expensive oil change without me asking! I think she is doing a great job-especially helpful. She even found and applied a coupon for me for the least expensive oil change without me asking! I think she is doing a great job-especially as none of the other people reached out to me to see if I needed help even though they seemed to be not doing anything. Doris was with another customer and yet she said “I’ll be right with you” and came over to me as soon as she was finished with the other people. She is clearly one of the best customer service people there! More