I have purchased many vehicles, new and used, all over the country--Vermont, New Hampshire, Texas, New Mexico and of course Massachusetts and have never been more pleased with the simplicity of a transaction before. Everything about the process of purchasing our new Highlander was simple and easy. Greg from the Internet Department provided unmatched savings via phone and email. David provided no pressure sales service, easy communication both at the dealer and off site, staying late to ensure we could test drive a vehicle on our schedule. Christopher, the Sales Manager was very professional and employed zero tactics and clean, accommodating negotiations. John in finance made all of the paperwork a little less painful and was extremely fair when presenting us our financing options.
If you are in the market for a Toyota and are within commute of this dealer, it would be worth your time (and money) to give Lia Northampton a try.