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Lia Toyota of Northampton
Northampton, MA
753 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 753 reviews
June 05, 2023
I would like to comment on what a pleasant experience I had at Lia. Jesse Szewczyk explained everything about the problem with my car and was able to take care of it even though it was later in the afte had at Lia. Jesse Szewczyk explained everything about the problem with my car and was able to take care of it even though it was later in the afternoon. I am very appreciative! More
by cindy1243
Employees Worked With
Jesse Szewczyk
May 31, 2023
Lindsey Heart is an excellent associate. I had an unexpected alert, come up on the screen of my Prius. It related to the cooling system for the lithium battery. Lindsay immediately knew to c I had an unexpected alert, come up on the screen of my Prius. It related to the cooling system for the lithium battery. Lindsay immediately knew to check to be sure the cooling fan was not blocked. When we found that it was blocked, she was able to get the car in immediately to have it taken care of that’s preventing serious damage to the car. Her knowledge and eagerness to work with the customer or invaluable. More
by florenceportland
Employees Worked With
Lindsay Heart
May 22, 2023
Lindsey Hart always provides service above and beyond. She is courteous, professional, works to find rewards, recalls, and keeps a sharp eye on my Highlander's maintenance history. She is courteous, professional, works to find rewards, recalls, and keeps a sharp eye on my Highlander's maintenance history. More
by jasmine_dakota
Employees Worked With
Lindsay Heart
May 10, 2023
Dwayne Smith is an excellent employee, salesman. He was very patient with me explained everything thoroughly and I was totally satisfied with the outcome of the deal that we made for my new Corolla He was very patient with me explained everything thoroughly and I was totally satisfied with the outcome of the deal that we made for my new Corolla cross. My daughter bought her first car from him and I made a point of going back to deal with him specifically. Do you have a good man on Dwayne! More
by tnuzi
Employees Worked With
Dwayne Smith, Paul Figueiredo
May 03, 2023
Thank you. Mr. David Spafford for your excellent service. David is the type of person that will keep your customers coming back. Mr. David Spafford for your excellent service. David is the type of person that will keep your customers coming back. More
by woodman798
Employees Worked With
David Spafford
April 24, 2023
My charging issue was solved. The master technician took 3 hours to resolve my dirty charging pins issue. l feel it should have been resolved in 1 hour. The master technician took 3 hours to resolve my dirty charging pins issue. l feel it should have been resolved in 1 hour. More
by bicyclebillyb
Employees Worked With
Phillip Lombardi
April 23, 2023
Philip Lombardi made all the difference in my service experience. He was very courteous helpful and knowledgeable in his dealings with me. Based on his recommendations I also had my transmission serviced experience. He was very courteous helpful and knowledgeable in his dealings with me. Based on his recommendations I also had my transmission serviced which was overdue. I will definitely contact Philip when I need to have my vehicle serviced again. Frederick Krafft More
by fritzkrafft
Employees Worked With
Phillip Lombardi
April 19, 2023
David handled our appointment. He was thorough and a good communicator. Did everything we asked promptly and on schedule. Appreciated his service. He was thorough and a good communicator. Did everything we asked promptly and on schedule. Appreciated his service. More
by pkdutra
Employees Worked With
David Spafford
