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Lia Toyota of Northampton

Northampton, MA

4.8
753 Reviews

280 King Street

Northampton, MA

01060

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Showing 753 reviews

March 07, 2025

Darrian DeJesus is an excellent customer-centered sales consultant. From my test drives to his detailed explanations about different cars, Darrian’s friendly and patient demeanor, combined with his extens More

by cz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Shiles
Mar 07, 2025 -

Lia Toyota of Northampton responded

Thank you for your 5-star review, CZ! We're thrilled to know how pleased you were with Darrian's support and insight. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Toyota!

March 04, 2025

I had a great experience at this dealership with John Devine, and the general sales manager seemed pretty nice too. John was friendly, unlike many other salespeople that I dealt with at other dealerships More

by aice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Shiles, John Devine
Mar 04, 2025 -

Lia Toyota of Northampton responded

Thank you for your outstanding feedback. We're delighted John and Jason both provided exceptional service at every step in the process. Congrats on your new Corolla! We wish you all the best in your travels ahead, from everyone at Lia Toyota.

March 04, 2025

Was in the market for a used Tacoma. Francesca Ravina was very pleasant to make a deal with and very friendly. She kept me updated thought out the whole process and got me in my Tacoma i More

by Jake A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Prescott, Caroline Donnelly, Francesca Ravina
Mar 04, 2025 -

Lia Toyota of Northampton responded

Jake, we're thrilled you had an attentive and seamless dealership experience with Francesca and the Lia Toyota team. Congratulations on your new Tacoma! We hope you enjoy many happy adventures on the road ahead.

February 03, 2025

My experience at Lia Toyota of Northampton has always been phenomenal, very easy to work with and will always be going here! More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Berard
Feb 05, 2025 -

Lia Toyota of Northampton responded

Brandon, We appreciate you for leaving us this marvelous review! We are delighted to know that our team made your experience phenomenal as always and were very easy to work with. We look forward to continue serving you in the future.

January 08, 2025

Our experience working with Paul Figueiredo (sales rep) on the car we wanted and the price we were willing to pay for it was really no pressure and as hassle free as it can get. The Lia Toyota dealership i More

by srkalis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo, Jason Shiles, Rodney Ramos
Jan 08, 2025 -

Lia Toyota of Northampton responded

Thank you for sharing your experience with us! We're delighted Paul handled your wishes with the utmost advocacy and grace. Congrats on the new car! Here's wishing you all the best in your travels, from everyone at Lia Toyota!

January 07, 2025

It was nice going to a dealership with no pressure, just answers and help when needed. This is my second Tacoma from Lia and both times was a pleasant experience. More

by jjwdgp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Peltier, Jeremy Pease
Jan 08, 2025 -

Lia Toyota of Northampton responded

Congratulations on your new Tacoma! We're thrilled you enjoyed another pleasant and supportive buying experience with us, and we appreciate your fantastic feedback. We wish many happy travels to you in your new truck, from all of us at Lia Toyota!

December 25, 2024

I been seeing Michael Berard for my truck service, He has been providing excellent service. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Berard
Dec 27, 2024 -

Lia Toyota of Northampton responded

AL, we're happy Michael's expertise helped you have a very positive experience at Lia Toyota. Thank you so much for your excellent feedback. Safe travels until we see you next time!

November 23, 2024

Excellent job the whole team- Alex Chris Jason Thank you so much ! We always come to you More

by SM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Grant Goodwin
Nov 26, 2024 -

Lia Toyota of Northampton responded

Hi, SM! Thanks for making our day with your terrific feedback on Alex, Chris, and Jason. We're delighted they made everything easy for you. We wish you all the best in your holiday travels, from everyone at Lia Toyota.

November 22, 2024

Dwayne Smith was very knowledgeable and a pleasure to work with . Highly recommend Lia Toyota. More

by frostyfarnham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith, Christopher Peltier, Jason Shiles
Nov 22, 2024 -

Lia Toyota of Northampton responded

Thank you for your wonderful review! We are pleased that Dwayne provided you with 5-star service and we are honored to have earned your kind recommendation. If there is ever anything more that we may assist you with, please do not hesitate to give us a call!

October 25, 2024

They provided excellent service and sold me an amazing reliable car. They were respectful, courteous and fast too! I definitely will be going back again for my next vehicle! More

by Adam Blaisdell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Arroyo, Alex Garcia
Oct 28, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know our team provided you with an accommodating and informative dealership visit, Adam! Please don't hesitate to contact is if you should have any other needs or questions. Thanks for choosing Lia Toyota!

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