Lia Toyota of Northampton

Grant Goodwin, my sales specialist at Lia Toyota, was fantastic! He was very prepared, super efficient, and very knowledgeable about the car. I knew I wanted a Prius Prime, plug-in hybrid. Grant had it r fantastic! He was very prepared, super efficient, and very knowledgeable about the car. I knew I wanted a Prius Prime, plug-in hybrid. Grant had it ready for me for a test-drive. My experience negotiating price was pleasant (I was surprised; I was expecting lots of back and forth). When I returned a couple of days later to close the deal, my delivery experience was very smooth. I couldn't have asked for a better experience. Thank you Grant! More

This Prius Prime purchase is my third Prius purchase at Lia Toyota of Northampton, MA. They gave me the best price, dealer prep, and service of the local Toyota dealerships. This Prius was priced a full $1 Lia Toyota of Northampton, MA. They gave me the best price, dealer prep, and service of the local Toyota dealerships. This Prius was priced a full $1000.00 less then an identical model at another local Toyota dealership, and was offered as Certified Used which the other dealership did not offer. That other Prius Prime vehicle also came with $800.00 dollars of front end trim repairs I would have had to cover out of my pocket after the purchase of the car. Lia Toyota of Northampton, MA.did very well by me. More

First time getting my car checked up, David was very nice and helped lead me through the process. I plan on visiting again next time. and helped lead me through the process. I plan on visiting again next time. More

I don't have a lot car dealer experience and admittedly was kinda dreading the whole thing. I knew the vehicle I wanted and was allowed to take it for a test drive, by myself. The salesman, Paul, was nice was kinda dreading the whole thing. I knew the vehicle I wanted and was allowed to take it for a test drive, by myself. The salesman, Paul, was nice and personable- never did he get pushy. The whole thing took a long time, about 3 1/2 hours but maybe that's just how it is? Although I didn't get the deal I wanted, I did end up buying the truck. I can't say I'm overwhelmingly thrilled with my experience but it was pretty good and this is just my first time with them. Hopefully in the long term it will remain positive and I'll want to go back there for another purchase. More

Good experience, friendly people. Jerry helped me. His technique is not pushy or aggressive. I felt like he wanted to help me through what is a stressful situation. technique is not pushy or aggressive. I felt like he wanted to help me through what is a stressful situation. More

Jerzy was great! Dealership was clean and welcoming. Overall a great experience. Third car my family has bought there in the past few years. Everyone has been satisfied. Overall a great experience. Third car my family has bought there in the past few years. Everyone has been satisfied. More

I worked with Paul and had a really great experience there. I’m not quite ready to buy yet so I appreciated how Paul wasn’t pushy and gave me a lot of good information without the “salesman experience”. there. I’m not quite ready to buy yet so I appreciated how Paul wasn’t pushy and gave me a lot of good information without the “salesman experience”. Low pressure with a great head of hair on him. Ill be back for sure. More

Lindsay Heart did an excellent job servicing my car. The service was quick and I saved money. During the service she texted me in case I had any questions. service was quick and I saved money. During the service she texted me in case I had any questions. More

Paul was very professional. He was also very friendly. He is also very knowledgeable. I had a great experience with Northampton Toyota in general. Thanks is also very knowledgeable. I had a great experience with Northampton Toyota in general. Thanks More