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Lia Toyota of Northampton
Northampton, MA
755 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 15, 2020
Chris Peltier and Paul were fantastic to work with. This is my second purchase with Chris in the last 3 months, and both went off without a hitch. I came in looking for a Tacoma, and they had what I was loo is my second purchase with Chris in the last 3 months, and both went off without a hitch. I came in looking for a Tacoma, and they had what I was looking for on the lot. The price was right, and the service was even better. It’s not often that you come out of a car purchase enthusiastic about the process. Thank you both for the help. More
by JMT88
Employees Worked With
Paul Figueriedo, Christoper Peltier
December 07, 2020
Bought a 2021 Rav4 Limited and had some extras added. Service dept. was awesome. There was a mistake made on one of the extras and they made sure to make it right. Great service! But, my salesman, Dwayne Service dept. was awesome. There was a mistake made on one of the extras and they made sure to make it right. Great service! But, my salesman, Dwayne, really made me enjoy my purchase. He did everything in his power to get me the car I wanted and then showing me some of the many things the car was capable of. Wonderful experience in all areas with my First new car! Would do it again!! More
by lindalou01027
Employees Worked With
Dwayne , Justin Prescott, Myron Callender, Jonathan Eliza
December 03, 2020
We worked with Lindsay Heart on a Saturday at 3 PM, when the dealership was closing at 4. We had a problem with our trunk door. It wouldn't close and we were on our way back to NYC. Lindsay was amazing! She the dealership was closing at 4. We had a problem with our trunk door. It wouldn't close and we were on our way back to NYC. Lindsay was amazing! She was able to help us solve our problem and we were on our way an hour later. She totally saved us in a stressful moment. Thank you Lindsay More
by laura
Employees Worked With
Lindsay Heart
November 30, 2020
I met with Paulo Figueiredo and he was absolutely wonderful! He wasn’t pushy, he was very pleasant and explained all my options and I ended up driving the Camry. He was so professional and very unde wonderful! He wasn’t pushy, he was very pleasant and explained all my options and I ended up driving the Camry. He was so professional and very understanding of my financial situation. I will never go to another dealership ever! More
by Krista
Employees Worked With
Paulo Figueiredo
November 29, 2020
Grant Goodwin was excellent and very nice to work with. He got me into my new Honda Civic that they had here, at Lia Toyota, at a great price. Overall awesome experience and I would strongly recommend him! He got me into my new Honda Civic that they had here, at Lia Toyota, at a great price. Overall awesome experience and I would strongly recommend him! Very happy. More
by Justin
Employees Worked With
Grant Goodwin
November 25, 2020
Lindsay Heart Service advisor was great as usual. Professional, knowledgeable & always has a smile & kind word. This is my third Toyota & I have been dealing with Lindsay for years . Professional, knowledgeable & always has a smile & kind word. This is my third Toyota & I have been dealing with Lindsay for years . More
by Lauri BH
Employees Worked With
Lindsay Heart
November 24, 2020
Lindsay Heart - service advisor - made me feel comfortable as a valued customer rather than just another name on the service agenda. Her knowledge, professionalism, and demeanor is definitely an comfortable as a valued customer rather than just another name on the service agenda. Her knowledge, professionalism, and demeanor is definitely an asset to Lia Toyota. More
by Joedegrande
Employees Worked With
Lindsay Heart
November 19, 2020
Thanks, Paul at Lia, for getting me the car I wanted and for making the process easy. The service people and finance person, Dominick, were excellent, as well. for making the process easy. The service people and finance person, Dominick, were excellent, as well. More
by el
Employees Worked With
Paul, Dominick
November 14, 2020
Spencer Murphy was very helpful to me when I took my Prius to Lia Service for its biannual check up. He was pleasant and went above and beyond mere duty to be sure my car was in great shape. Prius to Lia Service for its biannual check up. He was pleasant and went above and beyond mere duty to be sure my car was in great shape. More
by johnbienz1945
Employees Worked With
Spencer Murphy
