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Lia Toyota of Northampton

Northampton, MA

4.8
755 Reviews

280 King Street

Northampton, MA

01060

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Showing 755 reviews

November 04, 2020

Good Dealership Excellent service Provider, When I took my car in, LINDSAY HEART, Took very Care of me and my Car, Very Good Service For Life...! More

by DANICA606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart
Nov 10, 2020 -

Lia Toyota of Northampton responded

Thank you for taking the time to share your experience. We are pleased to know that Lindsay has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

November 03, 2020

We had a really fantastic experience buying our first car with Paul at Lia Toyota. He worked with us through al the intricacies, thank you! More

by sroodojalvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Nov 10, 2020 -

Lia Toyota of Northampton responded

Congratulations on your first car purchase and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Paul showed you how much we value our customers. Enjoy showing off your brand new car!

October 31, 2020

Purchased a new Rav4 with the help of salesman Grant Goodwin. Grant took me for a walk to look at different models and colors. I picked one that I liked took it for a test drive negotiated a fair price More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Nov 10, 2020 -

Lia Toyota of Northampton responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Grant took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

October 30, 2020

Bought a new toyota RAV4 through Jerzy. Very easy process, no hassle. Jerzy was very knowledgeable and helpful! He went out of his way to make sure I was comfortable with the car! More

by hugitout
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
October 22, 2020

By far the best car buying experience I’ve ever had. Paul and Chris were amazing, I will not buy a car anywhere else now. More

by Sean.riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christoper Peltier
Oct 29, 2020 -

Lia Toyota of Northampton responded

Sean, we are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience. Paul and Chris will be thrilled to hear your kind words. We look forward to serving your automotive needs in the future.

October 05, 2020

Really easy process for someone who knows little to nothing about cars. I was in and out in under an hour, there was no wait, no problems and everyone was super friendly and knowledgeable. Thank you fo More

by MarieB20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart, David Butler
September 30, 2020

The Internet Sales Manager, Tiffany Vincelette, ( tvincelette@liacars.com ) was the reason we drove 2 hours, out of state, to this dealer, to buy our new Prius. She is incredibly professional, super More

by jf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Vincelette
Sep 30, 2020 -

Lia Toyota of Northampton responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Tiffany took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

September 30, 2020

I happened to have a very pleasant man name jerzy .well educated very professional and hard worker. Took his time to explained everything I needed to know.... More

by Sram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski, Christoper Peltier
Sep 30, 2020 -

Lia Toyota of Northampton responded

Sram, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Jerzy will be especially happy to hear that you were completely satisfied with his customer service.

September 01, 2020

A five star review for Lia Toyota. We have purchased several cars from this dealership. And it says something that we keep coming back for more vehicles. Our salesperson Francesca was very attentive an More

by kskochap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
Sep 02, 2020 -

Lia Toyota of Northampton responded

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with Francesca have been so exceptional!

August 04, 2020

Jerzy made my car leasing very easy and he explained everything . He was very helpful and polite and helped make this process painless. Definitely would recommend Jerzy! More

by les102959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski, Mike Viara
Aug 07, 2020 -

Lia Toyota of Northampton responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Jerzy took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

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