
Lia Toyota of Northampton
Northampton, MA
Filter Reviews by Keyword
By Type
Showing 753 reviews
I took my Corolla in for its annual inspection, a recall remedy regarding the airbags, and buffing of my clouded headlights. Elvin Rodriguez, the service rep I worked with, was profession, efficient, knowle remedy regarding the airbags, and buffing of my clouded headlights. Elvin Rodriguez, the service rep I worked with, was profession, efficient, knowledgeable, and very courteous and friend, from the time I checked my car in, through his explanation of what service was needed, how much it would cost, and how long it would take, to the time I picked up the car from him later in the afternoon. He was terrific to work with, and I hope he's available the next time I need to bring my car in for servicing. Everyone at Lia Toyota is excellent each time I come in. More
I had the associate Francesca help me picking out a car and she was such a help since I was torn between two cars. The information she gave me was wonderful she’s very knowledgeable. She went out of her wa and she was such a help since I was torn between two cars. The information she gave me was wonderful she’s very knowledgeable. She went out of her way to help me out. I would highly recommend anyone to come here to get a car and to get help from francesca who goes out of her way to make things happen. More
Jerzy helped make my experience at Lia Toyota amazing! His patience and diligence to making sure i got the best service possible was very admirable! I knew as soon as I met him that I picked the best sale His patience and diligence to making sure i got the best service possible was very admirable! I knew as soon as I met him that I picked the best salesman for the job! Thanks for all your help Jerzy! Hope to work with you again in the near future. More
Had such a great first car buying experience! Jerzy was super helpful and answered all of my questions. He made the process easy and stress free. Chris was also super helpful and was able to provide as super helpful and answered all of my questions. He made the process easy and stress free. Chris was also super helpful and was able to provide assistance when needed. I would totally recommend Lia Toyota in Northampton for your car buying needs! (: More
Very happy to buy a vehicle during covid 19. Spent more time than expected waiting for dealer to process paperwork and get me on my way. Not as convenient as competitors advertise but still able to get a g time than expected waiting for dealer to process paperwork and get me on my way. Not as convenient as competitors advertise but still able to get a great vehicle. A great salesmen Jerzy. Went back the next day to sign papers and the finance manager kept me and my wife waiting 40 minutes after the time of appointment while our kids were being taken care of(they knew that). Took over a week for registration. Again, very happy with vehicle and ability to buy. Just don’t expect a smooth experience as all businesses are figuring out how to cope with this. Jerzy was great and put me in a great vehicle. Didn’t have enough support behind him when he needed it. More
Jason Page the service manager still Lia Toyota in Northampton makes all the difference. He is thoughtful, an excellent listener, and wants to do his best for his customers. He helped me solve a probl Northampton makes all the difference. He is thoughtful, an excellent listener, and wants to do his best for his customers. He helped me solve a problem with my Prius with his patience and persistent interest in doing the right thing for his customer and his dealership.? More
Top of the line Sales Rep. My experience at Lia for my new truck couldn't have any handled any better in dealing with Billy. He not only made the deal as smooth and as comfortab My experience at Lia for my new truck couldn't have any handled any better in dealing with Billy. He not only made the deal as smooth and as comfortable as possible , he would go out of his way to get my Questions answered ,whether he could provide me one or go find the right answer where he needed to go and get it. He consistently asked me what he can do for Me to get the deal done , You don't get that everywhere . Also a big Shout out to Jared Gale for his help. Great Work, Stephen More