
Lia Toyota of Northampton
Northampton, MA
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no call back I called after receiving a notice from CARFAX that my car might have a recall for its software. I was told everyone in service was busy and someone w I called after receiving a notice from CARFAX that my car might have a recall for its software. I was told everyone in service was busy and someone would call me back. I never received a call back. More
I took my Corolla in for its annual inspection, a recall remedy regarding the airbags, and buffing of my clouded headlights. Elvin Rodriguez, the service rep I worked with, was profession, efficient, knowle remedy regarding the airbags, and buffing of my clouded headlights. Elvin Rodriguez, the service rep I worked with, was profession, efficient, knowledgeable, and very courteous and friend, from the time I checked my car in, through his explanation of what service was needed, how much it would cost, and how long it would take, to the time I picked up the car from him later in the afternoon. He was terrific to work with, and I hope he's available the next time I need to bring my car in for servicing. Everyone at Lia Toyota is excellent each time I come in. More
Francesca is a professional, knowledgeable and very helpful individual. Always going above and beyond what I needed. She was determined to find me the best deal she could for a car that worked for me. helpful individual. Always going above and beyond what I needed. She was determined to find me the best deal she could for a car that worked for me. More
I had the associate Francesca help me picking out a car and she was such a help since I was torn between two cars. The information she gave me was wonderful she’s very knowledgeable. She went out of her wa and she was such a help since I was torn between two cars. The information she gave me was wonderful she’s very knowledgeable. She went out of her way to help me out. I would highly recommend anyone to come here to get a car and to get help from francesca who goes out of her way to make things happen. More
Jerzy helped make my experience at Lia Toyota amazing! His patience and diligence to making sure i got the best service possible was very admirable! I knew as soon as I met him that I picked the best sale His patience and diligence to making sure i got the best service possible was very admirable! I knew as soon as I met him that I picked the best salesman for the job! Thanks for all your help Jerzy! Hope to work with you again in the near future. More
Had such a great first car buying experience! Jerzy was super helpful and answered all of my questions. He made the process easy and stress free. Chris was also super helpful and was able to provide as super helpful and answered all of my questions. He made the process easy and stress free. Chris was also super helpful and was able to provide assistance when needed. I would totally recommend Lia Toyota in Northampton for your car buying needs! (: More
Very happy to buy a vehicle during covid 19. Spent more time than expected waiting for dealer to process paperwork and get me on my way. Not as convenient as competitors advertise but still able to get a g time than expected waiting for dealer to process paperwork and get me on my way. Not as convenient as competitors advertise but still able to get a great vehicle. A great salesmen Jerzy. Went back the next day to sign papers and the finance manager kept me and my wife waiting 40 minutes after the time of appointment while our kids were being taken care of(they knew that). Took over a week for registration. Again, very happy with vehicle and ability to buy. Just don’t expect a smooth experience as all businesses are figuring out how to cope with this. Jerzy was great and put me in a great vehicle. Didn’t have enough support behind him when he needed it. More