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Lia Toyota of Northampton
Northampton, MA
755 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 755 reviews
April 17, 2020
Jason Page the service manager still Lia Toyota in Northampton makes all the difference. He is thoughtful, an excellent listener, and wants to do his best for his customers. He helped me solve a probl Northampton makes all the difference. He is thoughtful, an excellent listener, and wants to do his best for his customers. He helped me solve a problem with my Prius with his patience and persistent interest in doing the right thing for his customer and his dealership.? More
by Irv
Employees Worked With
Jason Page
April 03, 2020
Top of the line Sales Rep. My experience at Lia for my new truck couldn't have any handled any better in dealing with Billy. He not only made the deal as smooth and as comfortab My experience at Lia for my new truck couldn't have any handled any better in dealing with Billy. He not only made the deal as smooth and as comfortable as possible , he would go out of his way to get my Questions answered ,whether he could provide me one or go find the right answer where he needed to go and get it. He consistently asked me what he can do for Me to get the deal done , You don't get that everywhere . Also a big Shout out to Jared Gale for his help. Great Work, Stephen More
by hammer
Employees Worked With
William Fitzgerald
March 31, 2020
Lindsay rocks I can't say enough about Lindsay Heart and the other staff in the service department. She went over and above in taking care of my situation. She is a I can't say enough about Lindsay Heart and the other staff in the service department. She went over and above in taking care of my situation. She is always so pleasant and helpful and it is a joy to deal with her. You are lucky to have her! More
by donnacowan105
Employees Worked With
Elvin Rodriguez, Lindsay Heart
March 19, 2020
older vehicles Lindsay Heart in the service department has been exceptional. We have tried to keep a 2003 4 Runner going and also a 2006 Tacoma. Lindsay has been u Lindsay Heart in the service department has been exceptional. We have tried to keep a 2003 4 Runner going and also a 2006 Tacoma. Lindsay has been upfront and honest in guidance, working to achieve the best outcome. The 4 Runner just gave in to frame rust and had to be replaced. A week later the rear axel on the Tacoma rusted through and leaked gear oil, requiring a major repair. We trust Lindsay and appreciate her patient explanations and assessments as well as her efforts to get the best outcome. More
by levbob
Employees Worked With
Lindsay Heart
March 13, 2020
So grateful to Cameron Greene and service tech Brian who pulled my driver's side seat and found my mom's ring. I also appreciated their help and advice about my broken backup monitor. I did not, however, pulled my driver's side seat and found my mom's ring. I also appreciated their help and advice about my broken backup monitor. I did not, however, appreciate the decision, made higher up the chain of command, that the backup monitor, which broke with a mere touch in my less-than-year-old-car, was NOT covered by the 3 year warranty. Thanks Brian and Cameron! More
by Beth B.
Employees Worked With
Cameron Greene, Brian
March 02, 2020
They are nice dealer to work with. I recommend Michael and Jared in sales. Thank you for good service and good prices. Have a nice day. and Jared in sales. Thank you for good service and good prices. Have a nice day. More
by sergeipetrovic245
Employees Worked With
Michael and Jared in sales
March 01, 2020
Jerzy was amazing to work with! He took his time with us, and explained the aspects to the car in an easy to understand way. He was patient and helpful! and explained the aspects to the car in an easy to understand way. He was patient and helpful! More
by Anna.bankowski21
Employees Worked With
Jerzy Bielski, Mike Viara
February 27, 2020
Jezy was a great salesman to work with. Buying a car, you spend quite a few hours together and he was knowledgable and friendly. He made my day enjoyable and was very helpful with questions. Made it all easy spend quite a few hours together and he was knowledgable and friendly. He made my day enjoyable and was very helpful with questions. Made it all easy. More
by Chrisesears
Employees Worked With
Jerzy Bielski
February 26, 2020
I stopped in on Presidents Day just to 'look' and ended up purchasing a 2020 Rav4 Hybrid. I worked with Jerzy Bielski. He was very helpful and informative. He took the time to make sure he showed me a c up purchasing a 2020 Rav4 Hybrid. I worked with Jerzy Bielski. He was very helpful and informative. He took the time to make sure he showed me a car with the features I wanted and then went through the car with me from top to bottom. Although it was a very busy time at the dealership, Jerzy was very patient and did not make me feel rushed. He also called me a few days after I picked up the vehicle to make sure I was satisfied with my purchase. I trusted him to be working in my best interest. I agree with other reviewers that the overall process is tedious and exhausting with too much time spent waiting to speak with the sales and finance managers, but that should not reflect negatively on Jerzy. More
by Theresa
Employees Worked With
Jerzy Bielski
February 25, 2020
Thrilled with my Corolla iM I stopped by Lia Toyota of Northampton to buy a car. Jerzy Bielski from sales was highly knowledgeable and walked me through every detail of the car. I stopped by Lia Toyota of Northampton to buy a car. Jerzy Bielski from sales was highly knowledgeable and walked me through every detail of the car. The managers made the process super easy and the finance department was incredibly helpful! I absolutely recommend this dealer if you are shopping for a car. More
by Angie Chanaha
Employees Worked With
Jerzy Bielski, Koren OSullivan
