Lia Toyota of Northampton

great, perfect service I had great experience here at Lia dealing with Elvin Rodriguez. Really a great team of employees. I have to stop by this week because I got a diffe I had great experience here at Lia dealing with Elvin Rodriguez. Really a great team of employees. I have to stop by this week because I got a different issue on my car. More

Lied to Long story short, we were told by the salesman that the car was certified. Then at final paperwork signing, we were told NO the car was NOT certified Long story short, we were told by the salesman that the car was certified. Then at final paperwork signing, we were told NO the car was NOT certified and they attempted to sell an extended warranty but said that it was "included in the payment" in such a way that made it appear as though they were including it not adding MORE to the payment. This was untrue...the charge for the warranty would be $3300 over the life of the loan. When we went to walk away, the finance salesman Koren, left the office then came back 3 minutes later and said "Great news! The car IS certified!" BUT they did not have ANY paperwork to prove this and claimed we'd get the paperwork upon delivery of the vehicle. The whole thing didn't sound right so we left. The next day, the salesman Jerzy called my husband and said that "they know how much your wife loved the car so they'd certify it at no additional cost if we went through with the deal." Wait so NOW the car IS NOT certified again???? WHAT? Lies, tricks, games. Don't buy here! More

Satisfied customer Responded to a promotion for Toyota to buy back my lease. After some discussion, I signed a new 3 year lease on a 2020 Corolla. Responded to a promotion for Toyota to buy back my lease. After some discussion, I signed a new 3 year lease on a 2020 Corolla. More

Last minute service I was leaving for Florida on the weekend. Decided to get my Tacoma serviced. Brianna Coyle and the service team were able to get me in the day befor I was leaving for Florida on the weekend. Decided to get my Tacoma serviced. Brianna Coyle and the service team were able to get me in the day before the holiday. They were efficient getting me in and out, reviewed the results of my multi-point inspection and did not replace any worn parts without asking my permission. A great dealership to work with. More

avalon Ltd i just picked up a new Avalon Ltd at this dealership. One of the most pleasant experiences in car buying which I normally dread. In and out and a grea i just picked up a new Avalon Ltd at this dealership. One of the most pleasant experiences in car buying which I normally dread. In and out and a great deal. Did not get angry and felt quite satisfied. Highly recommend them More

Best Experience Ever!!!! Our salesman, Jerzey gave us exceptional service. He was very knowledgeable and helpful. We love our brand new truck and five days later went back to Our salesman, Jerzey gave us exceptional service. He was very knowledgeable and helpful. We love our brand new truck and five days later went back to the service department to have a cover put on the truck bed. Everyone at Lia Toyota in Northampton is wonderful! More

Brianna Coyle Lia Toyota of Northampton Brianna Coyle Lia Toyota of Northampton was great to deal with. Explained everything that was going on with my car and the service that would be done Brianna Coyle Lia Toyota of Northampton was great to deal with. Explained everything that was going on with my car and the service that would be done to my vehicle. Great, fast service with a smile. More

Buyers Experience I found that the salesman whom I worked with was very knowledgeable, thorough, and respectful. He was able to demonstrate the vehicle and answer any o I found that the salesman whom I worked with was very knowledgeable, thorough, and respectful. He was able to demonstrate the vehicle and answer any of my questions. He made sure that all the details we discussed were taken care of, and thatat all was ready when I went to pick up my new vehicle. More

Scheduled maintenance Brought my car in for regular scheduled maintenance, was treated with excellent service. Would definitely recommend this place to everyone. Keep up th Brought my car in for regular scheduled maintenance, was treated with excellent service. Would definitely recommend this place to everyone. Keep up the great work as always. More

Quick and easy Gary was awesome and extremely helpful throughout the process he made getting into my new Tacoma one of the best experiences i've had especially since Gary was awesome and extremely helpful throughout the process he made getting into my new Tacoma one of the best experiences i've had especially since I was new to the leasing process thank you so much Gary More