Lia Toyota of Northampton

Very well cooordinated!! Brianna Coyle did a super job getting me in for a recall on my Scion XB and I found out (from her) that there was also another I wasn't aware of. Got Brianna Coyle did a super job getting me in for a recall on my Scion XB and I found out (from her) that there was also another I wasn't aware of. Got it all done in less than two hours along with some other excellent service work. Highly recommend More

Radio strength check I called to have the signal strength of my radio checked. There was an appointment available in 2 hours. Much sooner than I expected. The radio checke I called to have the signal strength of my radio checked. There was an appointment available in 2 hours. Much sooner than I expected. The radio checked out OK and I was done, or so I thought. Lindsay Firmani informed me that I was one month out from needing an oil change. I explained that I had guests coming soon for a planned several weeks stay, and I would need to return. I should note that even though I have a dealership within 10 minutes of my home, I choose the Northampton LIA that is 45-60 minutes away. An immediate oil change was arranged and completed. Thanks More

Great service...difficult news to hear Lindsay treated me respectfully and professionally as she communicated a choice between a very expensive and expensive replacement of the front pipe o Lindsay treated me respectfully and professionally as she communicated a choice between a very expensive and expensive replacement of the front pipe of my exhaust system. More

Pleasant buying process Recently purchased a 2018 CrV from Lia Toyota, very happy with the overall experience. Koren O'Sullivan was my point of contact and he made good on hi Recently purchased a 2018 CrV from Lia Toyota, very happy with the overall experience. Koren O'Sullivan was my point of contact and he made good on his promise to make my trip worthwhile. Very professional, respectful and efficient negotiation process, no high pressure sales tactics. Car was ready for pickup next day, detailed and fueled up. Highly recommend buying a vehicle here. More

Salesman was great Highly recommend Jerzy as a salesperson. He was pleasant, very knowledgeable and not pushy!! 👍😁 Buying a vehicle is usually not a ple Highly recommend Jerzy as a salesperson. He was pleasant, very knowledgeable and not pushy!! 👍😁 Buying a vehicle is usually not a pleasant experience but this time it was. More

Routine Maintenance Scheduled oil change at dealership. Service Advisor Briana Coyle assisted me. Very pleasant to deal with. She explained what was done, as well as Scheduled oil change at dealership. Service Advisor Briana Coyle assisted me. Very pleasant to deal with. She explained what was done, as well as recommendations for future services. More

Great Experience!! Brianna Coyle was excellent. Took care of me right away, kept me informed of my maintenance needs and got me out fast. Place was clean and staff was Brianna Coyle was excellent. Took care of me right away, kept me informed of my maintenance needs and got me out fast. Place was clean and staff was upbeat. Will be back. More

Staff is very helpful and polite in service. Elvin and Lindsay both helped me on several occations and went above and beyond to help me with my needs of service and recommendations. Customer serv Elvin and Lindsay both helped me on several occations and went above and beyond to help me with my needs of service and recommendations. Customer service is top notch! More

I LOVE my 2018 Toyota Camry SE!!!! I purchased my first car at Lia and was overall happy with my experience; the staff was always very friendly and professional. I definitely got my $ o I purchased my first car at Lia and was overall happy with my experience; the staff was always very friendly and professional. I definitely got my $ out of my 2006 corrolla, and it was time to purchase a new one. I was looking at the older sport model corrollas, because i like sporty cars, but really needed a bigger sedan. Spencer Murphy dilligently listened to what I liked and what i needed and helped me see that it was possible to get both. Spencer was very helpful and provided the best customer service! The employee in the finance department (sorry i can't remember his name) was also very helpful and friendly! More

My oil change with Brianna Colye Between my wife and I we have now purchased 5 vehicles at Lia Toyota in Northampton. We both have our vehicles served at the dealership. Both of us ag Between my wife and I we have now purchased 5 vehicles at Lia Toyota in Northampton. We both have our vehicles served at the dealership. Both of us agree that we have never had anything, but great service anytime. The staff is always pleasant, helpful, and attentive. At my last oil change my service advisor was a very wonderful young woman named Brianna Colye. This young woman was intelligent, well spoken, friendly and helpful. That interaction made a great day a little bit better. Thank you Lia. More