
Lia Toyota of Northampton
Northampton, MA
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Scheduled maintenance Brought my car in for regular scheduled maintenance, was treated with excellent service. Would definitely recommend this place to everyone. Keep up th Brought my car in for regular scheduled maintenance, was treated with excellent service. Would definitely recommend this place to everyone. Keep up the great work as always. More
Quick and easy Gary was awesome and extremely helpful throughout the process he made getting into my new Tacoma one of the best experiences i've had especially since Gary was awesome and extremely helpful throughout the process he made getting into my new Tacoma one of the best experiences i've had especially since I was new to the leasing process thank you so much Gary More
Very well cooordinated!! Brianna Coyle did a super job getting me in for a recall on my Scion XB and I found out (from her) that there was also another I wasn't aware of. Got Brianna Coyle did a super job getting me in for a recall on my Scion XB and I found out (from her) that there was also another I wasn't aware of. Got it all done in less than two hours along with some other excellent service work. Highly recommend More
Radio strength check I called to have the signal strength of my radio checked. There was an appointment available in 2 hours. Much sooner than I expected. The radio checke I called to have the signal strength of my radio checked. There was an appointment available in 2 hours. Much sooner than I expected. The radio checked out OK and I was done, or so I thought. Lindsay Firmani informed me that I was one month out from needing an oil change. I explained that I had guests coming soon for a planned several weeks stay, and I would need to return. I should note that even though I have a dealership within 10 minutes of my home, I choose the Northampton LIA that is 45-60 minutes away. An immediate oil change was arranged and completed. Thanks More
Great service...difficult news to hear Lindsay treated me respectfully and professionally as she communicated a choice between a very expensive and expensive replacement of the front pipe o Lindsay treated me respectfully and professionally as she communicated a choice between a very expensive and expensive replacement of the front pipe of my exhaust system. More
Pleasant buying process Recently purchased a 2018 CrV from Lia Toyota, very happy with the overall experience. Koren O'Sullivan was my point of contact and he made good on hi Recently purchased a 2018 CrV from Lia Toyota, very happy with the overall experience. Koren O'Sullivan was my point of contact and he made good on his promise to make my trip worthwhile. Very professional, respectful and efficient negotiation process, no high pressure sales tactics. Car was ready for pickup next day, detailed and fueled up. Highly recommend buying a vehicle here. More
Salesman was great Highly recommend Jerzy as a salesperson. He was pleasant, very knowledgeable and not pushy!! 👍😁 Buying a vehicle is usually not a ple Highly recommend Jerzy as a salesperson. He was pleasant, very knowledgeable and not pushy!! 👍😁 Buying a vehicle is usually not a pleasant experience but this time it was. More
Routine Maintenance Scheduled oil change at dealership. Service Advisor Briana Coyle assisted me. Very pleasant to deal with. She explained what was done, as well as Scheduled oil change at dealership. Service Advisor Briana Coyle assisted me. Very pleasant to deal with. She explained what was done, as well as recommendations for future services. More
Great Experience!! Brianna Coyle was excellent. Took care of me right away, kept me informed of my maintenance needs and got me out fast. Place was clean and staff was Brianna Coyle was excellent. Took care of me right away, kept me informed of my maintenance needs and got me out fast. Place was clean and staff was upbeat. Will be back. More
Staff is very helpful and polite in service. Elvin and Lindsay both helped me on several occations and went above and beyond to help me with my needs of service and recommendations. Customer serv Elvin and Lindsay both helped me on several occations and went above and beyond to help me with my needs of service and recommendations. Customer service is top notch! More