
Lia Toyota of Northampton
Northampton, MA
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I LOVE my 2018 Toyota Camry SE!!!! I purchased my first car at Lia and was overall happy with my experience; the staff was always very friendly and professional. I definitely got my $ o I purchased my first car at Lia and was overall happy with my experience; the staff was always very friendly and professional. I definitely got my $ out of my 2006 corrolla, and it was time to purchase a new one. I was looking at the older sport model corrollas, because i like sporty cars, but really needed a bigger sedan. Spencer Murphy dilligently listened to what I liked and what i needed and helped me see that it was possible to get both. Spencer was very helpful and provided the best customer service! The employee in the finance department (sorry i can't remember his name) was also very helpful and friendly! More
My oil change with Brianna Colye Between my wife and I we have now purchased 5 vehicles at Lia Toyota in Northampton. We both have our vehicles served at the dealership. Both of us ag Between my wife and I we have now purchased 5 vehicles at Lia Toyota in Northampton. We both have our vehicles served at the dealership. Both of us agree that we have never had anything, but great service anytime. The staff is always pleasant, helpful, and attentive. At my last oil change my service advisor was a very wonderful young woman named Brianna Colye. This young woman was intelligent, well spoken, friendly and helpful. That interaction made a great day a little bit better. Thank you Lia. More
Great service from Spencer Murphy- I have been a customer for a few years now, and I had very good experiences and a couple not so good. however overall, they try hard and their servic I have been a customer for a few years now, and I had very good experiences and a couple not so good. however overall, they try hard and their service team is terrific, specially Spenser Murphy, great guy who will try his hardest to make it happen as it should be timely. More
Tacoma Fram Replacment Aside from the length of time to it, it was a very good experiance and Elvin Rodriguez was very plesant and a great help to me. He went out of his way Aside from the length of time to it, it was a very good experiance and Elvin Rodriguez was very plesant and a great help to me. He went out of his way to make this a painless experiance. More
Excellent Service! All service department employees are amazing! The service advisors were attentive and excellent at communicating with me through the repair process. I All service department employees are amazing! The service advisors were attentive and excellent at communicating with me through the repair process. I also could not be more impressed with the technicians and the quality of work. I appreciate the fairness of pricing especially for such amazing service - no pressure honest explanations. More
Easy! Had a great experience. The manager Chris Peltier, salesman DeSean Martinez and credit manager Conor were all professional yet personable. I would h Had a great experience. The manager Chris Peltier, salesman DeSean Martinez and credit manager Conor were all professional yet personable. I would happily recommend them to friends and family. More
Always a great experience! I have been going to Lia Toyota in Northampton for over 9 years. I always bring my car to Lia in Northampton because they are very professional, curti I have been going to Lia Toyota in Northampton for over 9 years. I always bring my car to Lia in Northampton because they are very professional, curtious, and easy to work with. For my most recent visit I had the pleasure of working with Jacob "Justice" Pedraza. He was exceptionally helpful and easy to work with. I recommend this dealership to anyone needing maintenance or to buy a new car! More
Helpful Salesman My experience at Lia Toyota of Northampton was enhanced by the knowledge base and helpfulness of the salesman I encountered, "Jerzy". He was actually My experience at Lia Toyota of Northampton was enhanced by the knowledge base and helpfulness of the salesman I encountered, "Jerzy". He was actually quite knowledgable about the car I was interested in. He spent as much time as I wished explaining and helping me set the features of my new car well before I purchased it. I had gone to another dealership prior and they did not spend anywhere near the amount of time helping me navigate the car's unique features. Thank you, Jerzy! More
Overall a great experience! Mustafa "Mike" Gencay was great to work with from the first phone call through delivery of the vehicle. Mike in Finance was also fabulous to work wit Mustafa "Mike" Gencay was great to work with from the first phone call through delivery of the vehicle. Mike in Finance was also fabulous to work with. Thanks, Jeff More
The Lia Toyota team are true professionals My wife and I worked with Jerzy Bielski in looking at several different Toyota models and we were very pleased with his professionalism, thoroughness My wife and I worked with Jerzy Bielski in looking at several different Toyota models and we were very pleased with his professionalism, thoroughness and thoughtfulness. He took the time to fully explain all of the features of each model, and was very accommodating to our needs and schedule. He even worked with us on his day off! When it came to negotiating terms of the sale, the entire team worked together to offer us a very attractive deal. It was a real pleasure working with everyone. We would highly recommend this dealership overall, and Jerzy specifically. More