
Lia Toyota of Northampton
Northampton, MA
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Wonderful Experience!! I had a wonderful experience at Lia purchasing my new Rav4. Jerzy was particularly helpful and I would highly recommend this dealership. I plan on com I had a wonderful experience at Lia purchasing my new Rav4. Jerzy was particularly helpful and I would highly recommend this dealership. I plan on coming back in the future! More
Completely satisfied! Jerzy Bielski was fantastic coordinating the sale from start to finish. Jerzy sold us our first Toyota Tacoma in 2014 and his availability was a key f Jerzy Bielski was fantastic coordinating the sale from start to finish. Jerzy sold us our first Toyota Tacoma in 2014 and his availability was a key factor for us to return to Lia to upgrade in 2018. More
Great experience We just purchased a 2019 Highlander Hybrid LE. The LE model is not as common as the higher end models, so they ordered it for us. We first went to t We just purchased a 2019 Highlander Hybrid LE. The LE model is not as common as the higher end models, so they ordered it for us. We first went to this dealer and then went to two other dealers. This dealer gave us the best price and matched the interest rate from our bank. We worked with Jerzy, and he was knowledgeable of the car and the buying process. The day of purchase was easy and he went through a thorough checklist to ensure that he expanded everything. More
Thank you Gerald Laclaire is awesome. He's always understanding of what my truck needs and takes the time to explain to me what needs the get done and how long Gerald Laclaire is awesome. He's always understanding of what my truck needs and takes the time to explain to me what needs the get done and how long it will take. Then he explains in great detail what the results of their inspection. Great guy. More
Unsettled outcome excellent treatment Elvin Rodriguez was the representative. He was excellent. Focused on us and our concern, extremely polite, persistent and patient. Unfortunately, the Elvin Rodriguez was the representative. He was excellent. Focused on us and our concern, extremely polite, persistent and patient. Unfortunately, the problem is electrical and intermittent and the service people were unable to reproduce it and we could not do without the car for the whole day. More
Always great service Gerald LaClaire is an excellent service representative. He really knows car mechanics and is able to explain very specifically what's going on with yo Gerald LaClaire is an excellent service representative. He really knows car mechanics and is able to explain very specifically what's going on with your car. I have always found the service department at Lia to be very good, and Gerry is an excellent link to that service. More
Excellent Mr.shawn I had a great experience at Toyota they had the patient and helped me with respect and the car that I needed! Thank you Sandra Ramos Mr.shawn I had a great experience at Toyota they had the patient and helped me with respect and the car that I needed! Thank you Sandra Ramos More
Lease From initial introduction to sales to test drive to closing they were all very courteous and professional If the vehicle of your choice is not in stoc From initial introduction to sales to test drive to closing they were all very courteous and professional If the vehicle of your choice is not in stock they get it in for you promptly More
Greatest Salesman ever I needed to Trade my car in and I wanted an Suv I found a Wonderful Rav4 Jerzy Bielski was so Professional and such a nice person I really enjoyed wor I needed to Trade my car in and I wanted an Suv I found a Wonderful Rav4 Jerzy Bielski was so Professional and such a nice person I really enjoyed working with him I will make sure I send more friends and Family to Jerzy he makes buying a car a nice experience. Thank you Jerzy. More
Want a dirty car??? See Lia Toyota Northampton Purchased an SUV from them and got a lot of false promises. Drove there 4 times to finally get the car. Tuesday, Thursday, Sunday, and finally Monday Purchased an SUV from them and got a lot of false promises. Drove there 4 times to finally get the car. Tuesday, Thursday, Sunday, and finally Monday night to pick it up. Was promised to get the car detailed because it was filthy inside. The only thing that was kinda cleaned were the front two seats. The rest of the car was pretty nasty. Stained floors, seats, and all the seats were covered in hair. Why would u give a customer a dirty car? Sucks that we picked it up at night so was kinda hard to see. Samantha promised a detailed car at pickup instead we have to spend extra couple hundred to get it detailed ourselves. Sent her a message the next day and she has yet to respond. Costumer service sucks. Would not recomend this place. More