Lia Toyota of Northampton

No Hassele Francesca Rivera, She listened to what I was looking for and came with many keys to make sure we came up with the right fit. They offered a fair de Francesca Rivera, She listened to what I was looking for and came with many keys to make sure we came up with the right fit. They offered a fair deal the first time out so it was not a lot of going back and forth. That made my decision easy and hassle free. I would recommend them to friends. Thank you, Jennifer More

Great Dealer and Experience I have purchased many vehicles, new and used, all over the country--Vermont, New Hampshire, Texas, New Mexico and of course Massachusetts and have nev I have purchased many vehicles, new and used, all over the country--Vermont, New Hampshire, Texas, New Mexico and of course Massachusetts and have never been more pleased with the simplicity of a transaction before. Everything about the process of purchasing our new Highlander was simple and easy. Greg from the Internet Department provided unmatched savings via phone and email. David provided no pressure sales service, easy communication both at the dealer and off site, staying late to ensure we could test drive a vehicle on our schedule. Christopher, the Sales Manager was very professional and employed zero tactics and clean, accommodating negotiations. John in finance made all of the paperwork a little less painful and was extremely fair when presenting us our financing options. If you are in the market for a Toyota and are within commute of this dealer, it would be worth your time (and money) to give Lia Northampton a try. More

New car Mustafa was great. Had a wonderful experience all around. The staff is very friendly and helpful. I would recommend Mustafa and Lia Toyota Northampton Mustafa was great. Had a wonderful experience all around. The staff is very friendly and helpful. I would recommend Mustafa and Lia Toyota Northampton to anyone! More

A family atmosphere I purchased a Sienna in April of 2017. I have had numerous dealings with Gerry LaClaire in the service department. He had exceeded my expectations ea I purchased a Sienna in April of 2017. I have had numerous dealings with Gerry LaClaire in the service department. He had exceeded my expectations each and every time I have brought my vehicle in. He was in contact with me quite often keeping me posted on the details of the repairs. He is an asset to your team and I appreciate his dedication to satisfying his customers. More

Lindsay Firmani Lindsay is always excellent to deal with. She know my car and what I need to have done. She always goes above and beyond for me to make sure my serv Lindsay is always excellent to deal with. She know my car and what I need to have done. She always goes above and beyond for me to make sure my service is always done as I request More

Great experience! Great dealership to work with David was easy to work with and very happy with the experience I had buying my Toyota! Financing was a smooth process! Got a great deal and trade in f David was easy to work with and very happy with the experience I had buying my Toyota! Financing was a smooth process! Got a great deal and trade in for my car so I could drive away quickly in my new vehicle! Thanks Lia and David. This is our 2nd time buying a vehicle from Lia and will definitely go back! More

Ease of buying Having had an interest in purchasing a truck for some time, I was surprised to see how expensive a new base truck costs. Yes you can easily find this Having had an interest in purchasing a truck for some time, I was surprised to see how expensive a new base truck costs. Yes you can easily find this out on the web but the internet does not clearly depict the vehicle. As I nearly fainted at the cost, the salesman easily recognized my dismay and proceeded to find a pre-owned vehicle that met my expectations in price and and quality. Not all purchases have to be new and it was nice not to be pressured into one. A customer is the only reason a business exists and a business only succeeds when that customer is first! More

Jerzy Second time dealing with Jerzy. He did a great job explaining everything about my new truck. Would recommend buying a new car with Jerzy. I had a grea Second time dealing with Jerzy. He did a great job explaining everything about my new truck. Would recommend buying a new car with Jerzy. I had a great experience/ More

Excellent Maintenance service Elvin Rodriguez provided excellent service and coordination. Elvin is one of your top performers customer facing for my Toyota maintenance. I've also Elvin Rodriguez provided excellent service and coordination. Elvin is one of your top performers customer facing for my Toyota maintenance. I've also worked with Justin Prescott and he is excellent also. Both translate my cryptic words into an action plan! All are customer service oriented! More

Great experience at Lia My 2003 Tundra was the most important tool in my toolbox, so when repairs began to cost more than the value of the truck, it was hard but necessary fo My 2003 Tundra was the most important tool in my toolbox, so when repairs began to cost more than the value of the truck, it was hard but necessary for me to start looking for a new vehicle. Jerzy Bielski understood right away what I was looking for in a truck, updated my understanding of what today's trucks offer, explained features that would be helpful for me, and steered me to the perfect used Tundra at a great price. Jerzy is a real gentleman, is never hard-sell, and working with him seems more like working with a friend than a salesman. Thank you Jerzy for all your help! More