Lia Toyota of Northampton

Excellent experience , beautiful dealership, Friendly people, very professional. I don't know why I didn't buy a Toyota years ago. With their 96 month extended warranty I , beautiful dealership, Friendly people, very professional. I don't know why I didn't buy a Toyota years ago. With their 96 month extended warranty I will be worry free for 8 years. More

The Sale After the Sale! I just wanted to thank Chris and the amazing business office at this dealership for quick call back and helping me out on the last day of the month, I just wanted to thank Chris and the amazing business office at this dealership for quick call back and helping me out on the last day of the month, the craziest time for car dealerships, with a copy of a tax exempt form on a used car I had purchased at Lia Toyota of Northampton over 3 years ago. As I was stuck at the Mass Registry this past Friday, June 30th, taking the day off from work, to register this car, from out of state. I quickly realized after all the prep paperwork I had prepared, I was missing this important piece of information and I needed help with this issue. When I reached out to Lia Toyota, Chris was professional, patient and most helpful in our conversations. He was prompt in returning my call, reassuring me that the form was on its way, all happening on the busiest day of the month. I am grateful for the excellent customer service and the respect I received from this most professional sales manager and the dealership's valuable business office. I know that within the next 12 months I will be looking to buy a new car. After this experience, I cannot imagine going anywhere else but Lia Toyota. Thank you again Chris for all your help! More

Best sales person ever I recently purchased a vehicle from Lia Toyota . Ibrahim is the best sales person ever. Very knowledgeable the best....I recommend him. great facility I recently purchased a vehicle from Lia Toyota . Ibrahim is the best sales person ever. Very knowledgeable the best....I recommend him. great facility. The best ever More

Awful Rude didn't wanna try to help at all didn't wanna take time to help me find a car said I wouldn't get a approved so it wasn't worth trying I don't thi Rude didn't wanna try to help at all didn't wanna take time to help me find a car said I wouldn't get a approved so it wasn't worth trying I don't think I will ever go back More

Knowledgeable Salesman - Jerzy Bielski My husband likes to walk up and down the line of vehicles to get a feel of what is available. Eventually he was looking for a salesman to answer some My husband likes to walk up and down the line of vehicles to get a feel of what is available. Eventually he was looking for a salesman to answer some questions. He was happy when Jerzy approached him. Jerzy was extremely knowledgeable and explained many benefits and options of one vehicle over another. Jerzy was patient and walked all around the lot with my husband. Jerzy said, "I want to show you a nice one in the showroom." So, they took a walk inside, and he was correct. We now own that vehicle thanks to Jerzy! More

Jerzy Bielsky rocks! Just when you thought buying a car was the most painful process in the history of mankind, in walks Jerzy Bielski as your salesperson. A delight ... t Just when you thought buying a car was the most painful process in the history of mankind, in walks Jerzy Bielski as your salesperson. A delight ... to say the least. You're able to leave not only with a car, but your respect and dignity in tact. More

Great Experience #3! All dealerships are not created equal! This was the 3rd time I brought my 2014 4Runner to Lia of Northampton to check out an unusual issue with the ve All dealerships are not created equal! This was the 3rd time I brought my 2014 4Runner to Lia of Northampton to check out an unusual issue with the vehicle starting. Elvin Rodriguez took care of me (for the 2nd time). He listened to my explanation of the problem and effectively communicated to the technician. I was pleased with the outcome and feel confident the tech knows what was going on with my vehicle. Elvin went over and above when he picked me up from my place of employment with his own vehicle when the shuttle was late coming back into town. Now that's service! I want Elvin to take care of my servicing needs in the future! Thank you! More

Amazing service Me and my boyfriend just purchased our first new car. We had a lot of help from Frank Cuzzone, who was absolutely wonderful to work with! I'm so glad Me and my boyfriend just purchased our first new car. We had a lot of help from Frank Cuzzone, who was absolutely wonderful to work with! I'm so glad he was the salesman we worked with, he did his best to make the process of getting our first new car as smooth for us as possible. He took the time to get to know us, and gave us plenty of time to decide, but was available to field any questions or concerns. Our cars transmission blew a few days before a planned vacation. He got us the car and it on the road in a week. More

Exceptional service I have always dreaded having to take my car in for service, even routine maintenance had me filled with dread because my experience was usually unplea I have always dreaded having to take my car in for service, even routine maintenance had me filled with dread because my experience was usually unpleasant. That has changed thanks to Lindsay Heart at Lia Toyota. She immediately put me at ease, took the time to explain everything to me in language even I could understand, and went the extra mile to make sure my car could receive the parts it needed in a timetable that worked for me. She was friendly, funny, and efficient. And Lia Toyota did the work well and fast! More

Highlander Jerry was very knowledgeable about all safety of the vehicle. We were very satisfied. Everyone was very friendly and went above and beyond to make sur Jerry was very knowledgeable about all safety of the vehicle. We were very satisfied. Everyone was very friendly and went above and beyond to make sure we were happy. More