Lia Toyota of Northampton

When I purchased my 2010 Toyota RAV4 from salesman, Joseph K., it was a very professional and positive experience. He did an outstanding job and delivered my vehicle in a very timely manner. I would hi Joseph K., it was a very professional and positive experience. He did an outstanding job and delivered my vehicle in a very timely manner. I would highly recommend Joseph as a salesperson as well as the dealership to do business with. Linda A., Longmeadow, MA More

I recently bought my 2005 Toyota 4Runner from Adam at Lia Toyota. I had a great experience at the dealership. Adam was very professional, he answered all my questions, he was very honest and sincere. I found Toyota. I had a great experience at the dealership. Adam was very professional, he answered all my questions, he was very honest and sincere. I found the exact vehicle i was looking for and got a great deal! Everyone at the dealership was very helpful. Adam made the whole experience very pleasent. I highly recommend you go to see Adam at Lia if your in the market for a new or used vehicle. Great place to buy a car! More

Adam made us feel right at home.He listened to our needs and found us a great deal. It was a comfortable shopping trip. My husband can be a very tough customer and Adam got through to him. and found us a great deal. It was a comfortable shopping trip. My husband can be a very tough customer and Adam got through to him. More

Phil Reilley,our sales consultant,was courteous, respectful, soft spoken, knowledgeable, concise andfocused on our needs and desires. He made himself available at our convenience. He is the best sal respectful, soft spoken, knowledgeable, concise andfocused on our needs and desires. He made himself available at our convenience. He is the best sales consultant we have ever used to buy a car. Connie Grabowski, the business manager, was polite and respectful. She gave us information on an extended warranty through a pamplet we could read at our convience. When we sat down to fill out all the paper work it was ready. There was absolutely no pressure to take the extended waranty. Again, she was the best business manager we've ever dealt with. We will definitely use Lia Toyota of Northampton again when purchasing a used car if they have one that meets our specifications. More

I just purchased a 2011 Toyota Tacomma truck. As soon as I walked into the sales room my wife and I were treated very professionally. We met a salesman PHIL REILLY and we told him what we wanted and he too I walked into the sales room my wife and I were treated very professionally. We met a salesman PHIL REILLY and we told him what we wanted and he took care of us answered all our questions. When we found the truck we wanted we dicussed our trade in and our an additional option we would like on the truck. We also meet NOAH CAHILLAN and we were able to work out the figures to close the deal. I would highly recommend PHIL REILLY and the LIA TOYOTA dealership. More

Searching for a good used car isn't an easy undertaking, I'd visited two Toyota dealerships and two used car lots before stopping in at Lia Honda on a Saturday afternoon. I appreciated the way nobody approa I'd visited two Toyota dealerships and two used car lots before stopping in at Lia Honda on a Saturday afternoon. I appreciated the way nobody approached me and I could amble up and down the used lot without being hassled. Toward the end of my tour I spotted what I wanted-- a 2008 black Toyota 4Runner. Inside, I asked to see a sales rep and was introduced to Phil Reilly. He was low key, answered my questions and we were able to work out a deal. Who knows how much money a dealer makes; I don't, but I think Phil brokered an honest agreement. My only gripe with Lia is its coffee. The place should really get a Keurig single-serve, and should absolutely offer cream and milk instead of that powdery stuff that tastes like chalk. An assortment of the day's local newspapers to read would also be nice to read while waiting. I've had the vehicle for almost a week and am quite satisfied. I'm glad to have put in the effort that eventually led me to Northampton Toyota, which is about 35 miles from where I live in Northfield. More

As a first-time car buyer, I was a little nervous and felt intimidated by the stereotypical reputation that car salespeople have gotten and overwhelmed by the advice I received from family and friends. felt intimidated by the stereotypical reputation that car salespeople have gotten and overwhelmed by the advice I received from family and friends. There was so much to think about and to remember. But my experience at Lia Toyota of Northampton was completely positive, and I got a good deal. Phil Reilley, the excellent sales consultant whom I worked with, was very friendly, professional, and knowledgeable. He explained things carefully, thoroughly, and in a way that I could understand, and he made me comfortable and put me at ease. In addition, he was patient: When the particular car I wanted wasn't available on the lot, a search and order were done, and Phil kept me apprised of the car's status and of my options, even when I traveled out of the area for a few weeks. Once the car arrived and I made the purchase, he made sure that I understood all of the information presented to me. And, since my purchase, he's checked in to make certain I'm satisfied with the car and to see if I have any follow-up questions. I also appreciate the work of sales consultant Ryan Rourke and business manager Connie Grabowski. Ryan helped me when Phil was not available, while Connie clearly and thoroughly explained the financing, service options, and paperwork. Connie was genuinely concerned with what my particular needs were and made what I thought would be a daunting part of the purchase of a car smooth and easy. I highly recommend Lia Toyota of Northampton and heartily thank Phil, Connie, and Ryan for their enthusiasm and great work! More

I purchased a new Prius from Lia Toyota of Northampton. The sales experience was excellent. The sales consultant, Phil Reilley, was knowledgeable, courteous, and responsible. He did a great job, and I ce The sales experience was excellent. The sales consultant, Phil Reilley, was knowledgeable, courteous, and responsible. He did a great job, and I certainly will go back to Lia and work with Phil for my next car. More

Phil Reilly is the best car sales person my husband and I have dealt with over the years in which we have purchased 9 new vehicles. I went back to Lia several times to drive the Rav 4 and really took some t have dealt with over the years in which we have purchased 9 new vehicles. I went back to Lia several times to drive the Rav 4 and really took some time to make my decision. Phil was extremely patient with me, answering my questions and doing it with a sense of humor. When I finally reached a decision, Phil was very accommodating in finding me the exact Rav that I wanted. He never tried to pressure me into a different car for a faster sale. Phil really knows his Toyotas and he went though a very thorough explanation of my new vehicle as well as all warranty information. I actually enjoyed purchasing my new car from Phil and Lia of Northampton. We will definitely return to Lia and Phil when it is time for another car. More

Everyone was very helpful, answered my many questions, encouraged me to take multiple driving trips to test the car in various conditions. I am very pleased with my choice and with the assistance I receiv encouraged me to take multiple driving trips to test the car in various conditions. I am very pleased with my choice and with the assistance I received. More