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Lia Volkswagen

Enfield, CT

4.8
131 Reviews

140 Elm St

Enfield, CT

06082

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131 Reviews of Lia Volkswagen

June 10, 2021

After my inquiry online, Anthony Reynolds reached out to me super quickly! I went in and he made the buying experience super quick and easy plus pulled some strings so I could get into my car faster! Thanks More

by Demitriacrease
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reynolds, Matt Doyle
Jun 29, 2021 -

Lia Volkswagen responded

Thank you for taking the time to leave us this 5-star review! We are so appreciative of the opportunity to work with you, and we are pleased that Tony and Matt could make your overall experience so smooth and efficient. It is a pleasure to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of the entire team!

May 28, 2021

I called the store early Saturday morning to schedule the demo with eric Tyler and Within 30 minutes back at the store we talked through the deal and ended up with an agreement. straight talk resulted in a v More

by richard.white6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Eric S. Tyler, Matt Doyle
April 18, 2021

Tony Reynolds was great to work with and made my buying experience quick and easy. There was no hidden fees when signing the paperwork and I did not feel pressured like past experiences buying cars. More

by kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Reynolds
Apr 20, 2021 -

Lia Volkswagen responded

Kenny, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Tony took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

March 09, 2021

Keri was amazing! She made buying my first car so easy, she was so helpful in every aspect. The process was so quick and efficient! Very happy with my new car. More

by Victoriamullen37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Nikole Goodman, Paul Morin, Keri Kazalis, Tony Reynolds, Eric S. Tyler, Matthew McBride, William Aitchison, Matt Doyle
Mar 30, 2021 -

Lia Volkswagen responded

Victoria, thank you for your time and feedback. We are delighted to hear that your shopping experience with Keri was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

January 28, 2021

Keri Kazalis was so kind and helpful in working with me on leasing a car. I had such a pleasant experience all thanks to her! More

by Nat Dabrowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keri Kazalis
November 13, 2020

Chris Proctor the General Manager of the dealership, Keri Kazalis went above and beyond in assisting me to understand the purchasing process. Went back to see Keri, had leased my vehicle, went back to purch More

by rich.james.mail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keri Kazalis
Nov 18, 2020 -

Lia Volkswagen responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

November 01, 2020

I had an amazing expiration buy from Eric, he was professional and very honest through the process. Would love to see him for future purchases. Thanks! More

by Wesleytoothny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Eric S. Tyler, Matt Doyle
Nov 10, 2020 -

Lia Volkswagen responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

August 26, 2020

been dealing with al in parts for years(hes very knowledgeable and welling to go extra mile)he hooked me up with jason in service.very happy with whole process and will definitely be back More

by ttallen99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
al in parts--jason in service
Sep 02, 2020 -

Lia Volkswagen responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Jason. We look forward to working with you again in the future.

July 16, 2020

Great service I brought my car in for service. Jason Farwell answered all my questions, and the car was ready on time. I am a very satisfied customer! More

by VW-owner
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Jul 17, 2020 -

Lia Volkswagen responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your Volkswagen is ready for its next service.

June 13, 2020

Oil change still running fine with over 174K Nicole Goodman Swear by VW after being hit by a Semi in 1995 and still survived. Went in for routine oil change and left after meeting with Keri Kazalis and purchasi More

by cflah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman, Keri Kazalis, Matt Doyle
Jun 19, 2020 -

Lia Volkswagen responded

Thank you so much for sharing this amazing review. Your safety is of the utmost importance to us, and we are pleased that we could get you into another safe and reliable, new vehicle. We hope you enjoy your new Volkswagen Passat, and we look forward to continuing to provide you and your vehicle with our best care in the future. Thank you so much for confiding in our dealership with your automotive needs!

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