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Lia Volkswagen

Enfield, CT

4.8
131 Reviews

140 Elm St

Enfield, CT

06082

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131 Reviews of Lia Volkswagen

April 29, 2020

Great experience! I had been looking for a car for almost a year and a car caught my attention at the Lia Volkswagen. The process was so easy to follow and they did ev More

by Rosa Lopez Moritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Reynolds
Apr 29, 2020 -

Lia Volkswagen responded

Congratulations on your new vehicle, Rosa! We are overjoyed that your automotive search led you to our dealership, and we are thrilled that Anthony could get you into the perfect one! Your satisfaction means so much to us, and we are so excited for you to enjoy your new ride!

February 05, 2020

Easy and complete Another great service experience at Lia. From arrival to completion of the 50K checkup, staff was courteous and professional. Jason Farwell explaine More

by teduffy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Farwell, Nikole Goodman
Feb 07, 2020 -

Lia Volkswagen responded

Thank you so much for your positive feedback! We are happy to hear that your recent visit went seamlessly! It is our goal to make your experiences with us as pleasant as possible, and we look forward to working with you again the next time you are in need of automotive service!

February 01, 2020

Had a scheduled pit change and was in and out quickly. Even looked up and did some recall work within the same visit. Great service! More

by Eg8353
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman
Feb 03, 2020 -

Lia Volkswagen responded

Thank you so much for your 5-star review! Providing quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service!

October 23, 2019

What an amazing and quick car buying experience! My previous vehicle had over 150K on it and the transmission was failing so I needed a car fast. Cars.com led me to Lia Volkswagon of Enfield where I More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman, Tony Reynolds
Oct 25, 2019 -

Lia Volkswagen responded

Rob, Congratulations on your new vehicle! We are so glad that your search led you to our dealership, and we are thrilled that Tony could promptly and efficiently get you into the perfect car. We warmly congratulate you on your new Volkswagen Passat SE. Please don't hesitate to let us know if there is anything more that we may help you with in the future.

August 12, 2019

great salesmen in Bill Aitchison Bill was great to deal with and he got me a great deal on my jetta,.Bill made buying a car very easy with no high pressure, More

by casey,steven860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Aitchison
Aug 27, 2019 -

Lia Volkswagen responded

We are thrilled to hear that we made the purchase of your new Jetta easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Bill is certainly a favorite around here, so it is no surprise that you had a great experience working with him.

June 05, 2019

Recall on my 2019 Jetta Matthew McBride welcomed me as soon as I walked in the door. I was out within 45 minutes. Great to be with the service team of Lia VW. Keep up the goo More

by Joe Spath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew McBride, William Aitchison
May 22, 2019

Committed to doing it right Nikole Goodman did everything she could to make sure my car was fixed correctly. Would definitely recommend lia VW service department to any Volkswage More

by Kp3239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman
May 03, 2019

Everyone here... rocks! From the time I purchased my car at Lia, EVERYONE associated with this dealership have been fantastic. From Anthony (salesman) to Bill (finance) to Ni More

by JettaGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Nikole Goodman, Tony Reynolds, Matthew McBride
April 11, 2019

Trouble with door locks Great customer service and the service rep was really friendly and professional and did a great job explaining the services being done to my vehicl More

by Khrs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman
March 02, 2019

Could be the greatest car dealership ever! My sales person was Tony/Anthony. What a great guy. He explained everything to me I was in a Big help when I purchased the vehicle. I loved the sale More

by Michaelfreedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Tony Reynolds
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