Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Liberty Auto Plaza
Libertyville, IL
337 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 337 reviews
August 12, 2025
Thank you guys so much I truly can't thank you enough! ! I worked with Quentin and Jon Osvath to get a brand new Nissan Sentra and get rid of my old car and they got it done. After so many places turned me ! I worked with Quentin and Jon Osvath to get a brand new Nissan Sentra and get rid of my old car and they got it done. After so many places turned me down or said they coudnt help me I finally was able to get something else. Thank you!!! More
by Desiree Mcgee
Employees Worked With
Jon Osvath, Quentin Haywood
May 29, 2025
Shady, dishonest dealership — stay far away. Went to see a 2018 Chevy Colorado listed for $22K. Told the salesman (Ricardo) upfront I wasn’t interested in any extras. He said no problem. But onc Went to see a 2018 Chevy Colorado listed for $22K. Told the salesman (Ricardo) upfront I wasn’t interested in any extras. He said no problem. But once I sat down to sign, the manager (Greg) suddenly tacked on $3K in bogus fees — including a “VIN protection” I never asked for. Total bait-and-switch. I showed them their own website showing the $22k price, and Greg claimed he didn’t even know that was possible. Then he told me the car had a deposit — but I could still buy it for $27K if I wanted. So much for integrity. If they’re willing to lie and manipulate over a few grand, imagine what else they’ll do. Run, don’t walk, away from this place. More
by Mballta21
Employees Worked With
Greg,Juan, Steve Gjokaj
March 22, 2025
Predatory practices. They list a car at a price but when you arrive tell you that it's only that price if you can get approved for every single rebate but your only appro They list a car at a price but when you arrive tell you that it's only that price if you can get approved for every single rebate but your only approved for $500. I'm talking listing cars $8000 under msrp. Not small discrepancies here. Stay away. More
by Mikeskender
Employees Worked With
Omer Aslam, Kostya Reznik, Nina Davis, Destinee Robinson, Alana Escobedo, Steve Gjokaj, Steve Gustafson
October 31, 2024
David Gutierrez is so easy to work with and very friendly. It was an excellent experience, we have worked with him before and will be back again! friendly. It was an excellent experience, we have worked with him before and will be back again! More
by kriswo15
Employees Worked With
David Gutierrez
October 06, 2024
Total scam, called on the phone made 2 and half hour trip get their both cars are sold, but they have a higher priced model. Be careful these guys are shady read all there reviews especially the 1 star have get their both cars are sold, but they have a higher priced model. Be careful these guys are shady read all there reviews especially the 1 star have the same theme. Honesty should be very important More
by Niro
Employees Worked With
Chad
September 26, 2024
If 0 was possible I would Terrible and had to get law involved. Had to call the police. Started off good, they made me feel like everything was good and they got an approval. Paperwork was completed and involved. Had to call the police. Started off good, they made me feel like everything was good and they got an approval. Paperwork was completed and then things started to take a turn to bad. After agreement has been made I found out they lied to the bank and when bank wanted proof the company Liberty Auto Plaza decided to not fix the problem but put blame on their customer. The upper up decided to come and take my car and claim I'm a criminal and stole when everything i did was legit. Wasn't my fault they decided to lie and didn't even tell me and made me think everything is good to go. Very unhappy when I ask for my refund of my down-payment they decided to give me the run around till I had no choice but to call the cops to meet me to ensure the company staff and member to go ahead and issue me my refund for my money. This dealership is so unprofessional and treat customer with so much disrespect and lie to get their ways and then blame the customer who trusted and believe in their work. ADVISE PEOPLE WHO NEED A CAR DONT GO HERE THEY LIE, CHEAT, AND SCAM AND UNPROFESSIONAL AND CLEARLY DISRESPECTFUL More
by None
Employees Worked With
Jon, Max, Steve
September 17, 2024
I brought my brand new 2024 Kia Sportage in to get a car wash. Upon getting my car back there was a scratch that is down to the metal and my climate controls was shattered. I talked with the dealership and wash. Upon getting my car back there was a scratch that is down to the metal and my climate controls was shattered. I talked with the dealership and they told me they will not repair what their car wash did and employee did. They have no customer service I will never bring my car back to them and do not recommend anyone to take theirs to them either. More
by Nicole
Employees Worked With
Omer Aslam, Alana Escobedo, Steve Gjokaj
