Liberty Auto Plaza

Great experience Steven Nedanovski was great to work with! Very personable and understanding with wants and needs. Steven was present through the whole experience and Steven Nedanovski was great to work with! Very personable and understanding with wants and needs. Steven was present through the whole experience and kept me updated with the whole process. He also followed up after the purchase to ensure I was happy and loving my new Optima! Thanks Steven, great experience! More

Good day Great experience. Friendly and knowledgeable staff. Will recommend to others! Dave was a super friendly guy who was honest and really knew what he was Great experience. Friendly and knowledgeable staff. Will recommend to others! Dave was a super friendly guy who was honest and really knew what he was talking about. More

New Car We had a great experience. Staff was very accommodating and it went as easily as one can hope when searching for a new car. Would definitely come back We had a great experience. Staff was very accommodating and it went as easily as one can hope when searching for a new car. Would definitely come back again. More

Dave Drumke is an expert Upon my arrival at looking at a new vehicle I met a Salesman by the name of Dave drumke not typically I am not too fond of salesman especially car sal Upon my arrival at looking at a new vehicle I met a Salesman by the name of Dave drumke not typically I am not too fond of salesman especially car salesman because they tend to be way too pushy. Mr. Drumke did not try and sell me a vehicle that day instead he built a relationship with me and found out what I was interested in and what I was looking to pay per month for a vehicle. I do not make a lot of money so I wanted to keep the price as low as possible mr. Drumke got me a great deal on a new Altima lease with all the features I wanted. I would definitely recommend anyone who is weary of purchasing a vehicle from a dealership to visit mr. Drumke at Libertyville Nissan. More

Just got a New KIA Forte at Liberty I worked with David Drumke and he was the best. I would recommend Kia to anyone and everyone. Everyone including David was very pleasant and extremely I worked with David Drumke and he was the best. I would recommend Kia to anyone and everyone. Everyone including David was very pleasant and extremely helpful. I didn't think I would be able to leave with any vehicle and came home with a brand new 2018 so I am extremely pleased!!! More

sales experience Dave Drumke the salesman that sold me my Kia was very professional and very helpful. I told him what my budget was and he did his best to keep me unde Dave Drumke the salesman that sold me my Kia was very professional and very helpful. I told him what my budget was and he did his best to keep me under the budget. I would definitely recommend him and this dealership to my friends and relatives. More

liberty auto plaza hello drove 2 hours to buy our kia forte, now this is a nice car but wasn't offered a lot of choices with our credit, everyone was helpful,considerate hello drove 2 hours to buy our kia forte, now this is a nice car but wasn't offered a lot of choices with our credit, everyone was helpful,considerate and paid full attention to our needs, excellent salesman who actually is a credit coach, very knowledgeable, you will walk into a dealer full of nissan, vw and kia products. salesman let us put minimal down and we took the car home, then met later with our cosigner another day off site at a diner, their was where we were caught up with the paperwork, but did not have the window sticker verifying stock and optional equipment, on the contract it is very unclear what the car actually was priced at, it had a service plan option that in our case was not necessary. for 6 months now, all on our own, 6 or 7 attempts to get the service plan and window sticker issue is not resolved we have since gone to ftc for resolution thanks More

I came in for service on my Nissan and spoke to a David drum I came in and spoke to David Rumpke while I was having my vehicle serviced and I he was just an awesome man I put him in all my needs because you sold I came in and spoke to David Rumpke while I was having my vehicle serviced and I he was just an awesome man I put him in all my needs because you sold me all my cars and I put the trust of Liberty Auto Plaza a hundred percent with my needs because they have taken care of me for over 20 years thanks for being there guys I appreciate it and again thank you David drum key for being my rep More

Could be better Nissan car serviced there today. Dealership is run down. Waiting room is small and uncomfortable. Car came out of the car wash undried and not very ni Nissan car serviced there today. Dealership is run down. Waiting room is small and uncomfortable. Car came out of the car wash undried and not very nicely cleaned. Disappointing experience. More

Bait and Switch While using True Car app through USAA, I found a Toyota Avalon XLS . I received the price guarantee and 2 different ladies called me on multiple days While using True Car app through USAA, I found a Toyota Avalon XLS . I received the price guarantee and 2 different ladies called me on multiple days to make sure I was coming in to test drive the vehicle. I already had financing for the total price of the vehicle and I explained that to Jessica on the phone. They said they would hold the vehicle. on the day of the test drive, they called me at Noon and then text messaged me 30 mins later to make sure I was coming in and I explained both times that I would be in at 430 the latest. I left work early, drove an hour and got there at 330. I explained to multiple guys that I was there to test drive the vehicle and I had spoken to jessica 3 hours ago. They sat me down at a desk and told me to wait for the used car manager. He was busy so another person started to try and pitch other vehicles and how they are much better than the one I wanted. I should have known at that point. Finally after 1.25 hours of waiting, Greg shows up and I ask him to test drive the car, he starts to say that they could get us better rates on financing. I finally stood up and asked to test drive again and that's when they told me that they just sold the vehicle. I asked why they didn't call me as I was driving from afar. I had enough and walked right out. This dealership is very, very shady. I would never step foot in that establishment nor would I send my worst enemy there. More