Liberty Auto Plaza

PLEASE CLOSE THIS DEALER.. UNFIT TO DO BUSINESS I think its waste of my time in writing review for this stupid dealer. I wish there is a Dealer Association who can close this dealer because they are I think its waste of my time in writing review for this stupid dealer. I wish there is a Dealer Association who can close this dealer because they are not fit to do business. I have to make couple trips to Nissan service center to fix a simple problem on my car. I don’t think their technicians are certified. I would suggest Nissan company inspects their technicians are certified. I go there with one problem and they look in to different thing and claims car is now fixed and ready to go. Customer Service… forget about it. More

Horrible! I bought my 2012 nissan rogue from Star Nissan in Niles IL in 2015. I brought my car here because it is closer to my house. Little did I know they we I bought my 2012 nissan rogue from Star Nissan in Niles IL in 2015. I brought my car here because it is closer to my house. Little did I know they were trying to hussle me! I called about my AWD lock not.staying on (which it wasn't supposed to) when I called the service unit I and we sat an appt for that sat this was TUES. I work mon-Fri. Went in and they wanted 230 on spot for a check out fee and 100 for my desuctable (we bought extended warranty). And which I said no (thank god!) Do they asked if I wanted the complimentary car wash I said yes without knowing I would wait.2 hours for my car with a suck child! (We thought we were dropping the car off.) When I left I was furious! So I called the dealership we bought the car from go find out the lock doesn't stay on automatically so it doesn't burn out the. Transition (that's the reason I took my car in) and the check out fee we didn't have to pay for since our car wasn't that old and it.has less then 100 000 miles on it! I am furious with this location! More

Great sales service Jim Sanders was great to deal with. Made it too easy very helpful. He didnt rush us and answered any questions we had. Thanks Jim Jim Sanders was great to deal with. Made it too easy very helpful. He didnt rush us and answered any questions we had. Thanks Jim More

Same day car Jim, Will, were great thxs for staying way after closing hours to help me get my new car .everyone was so helpful in making this transaction go very s Jim, Will, were great thxs for staying way after closing hours to help me get my new car .everyone was so helpful in making this transaction go very smooth More

Andrew & Joe Never did i think i could walk into a dealer with my wife and walk out with two brand new cars. Thy have the team to ge you approved. Andrew, is the b Never did i think i could walk into a dealer with my wife and walk out with two brand new cars. Thy have the team to ge you approved. Andrew, is the best at what he does and makes the experience of buying a car a relaxing experience. Joe is straight to the point and get things done. Awesome team. Thanks for taking care of us and the rest of the people i have sent your way. More

Worked really hard to get me a good deal Lance Mcbride worked two days straight to get me the best deal he could on a brand new Nissan Sentra and I recommend everybody go to him at Nissan Lib Lance Mcbride worked two days straight to get me the best deal he could on a brand new Nissan Sentra and I recommend everybody go to him at Nissan Libertyville if you're looking for somebody that cares about your needs first. More

Worst Experience at a Dealer Ever. I bought my car here because I thought it was a great deal.. Of course when I got there the car had over 20k more miles than advertised. It was such B I bought my car here because I thought it was a great deal.. Of course when I got there the car had over 20k more miles than advertised. It was such BS. The price was good though so I bought it not knowing the headache I would deal with afterwards... I was told by the person selling it to me that it took regular 87 octane gasoline... FALSE it is a 2.0 TFSI engine and takes a min of 91 octane. I had to fight for an extra key even though I bought it Certified Pre-Owned. The car was sold to me with terrible tire tread and I was repeatedly told that it would get taken care of.. It finally did. I think 5 months later after so much work on my end.. By the time I brought it in for the tires to get put on it the dealership's rep was so damaged in my mind that I was fearful of leaving the car alone there without being near it. I just didn't trust them. I will Never buy a car from here again! I would take my car to get serviced here either I don't want it no thank you and I don't want the coupons from the mail I now take my car to a VW dealership in Glenview and the difference in customer service is night and day. Do yourself a favor and avoid this place at all cost. I got the dealer logo and name immediately removed from my car as I wouldn't want to advertise for this place. More

worked really well to get us agood deal. enjoyed everyone here, they helped out and made it as easy as possible. didn't give me a headache at all, was very pleasant to be around. the cars are enjoyed everyone here, they helped out and made it as easy as possible. didn't give me a headache at all, was very pleasant to be around. the cars are very nice. james and marina kennay More

Great eviorment I had a great experience the people there are very friendly and funny. I needed a car on day i didn't get approved that night so they supplied me with I had a great experience the people there are very friendly and funny. I needed a car on day i didn't get approved that night so they supplied me with a car to drive back home with. Came back the next day got approved left in time to make it to my company christmas dinner. More

Buying a car ok, service think twice I bought a new 2014 soul from the Kia dealership over a year ago. Love the car an the sales consultant(William) we went through. We got a deal where w I bought a new 2014 soul from the Kia dealership over a year ago. Love the car an the sales consultant(William) we went through. We got a deal where we would get two years of free oil changes. It's been a year an they told me that I no longer had this option for the TWO year free oil changes. I said ok an walked to my car and left. I was recommended two filters for my car and a tire rotation. I understand what they do and how important it is. I respectfully declined since I had them already. When I put my car in the air probably five minutes after I left the dealership, the bottom of my car was coated in oil. It was messy from the plug, the filter, everything they touched was coated in oil. I shall remind you I've been here before an I have never had a problem. I am aware my car went to another technician this time, but I am very unhappy an would think twice before I take my car there again. More