
Liberty Auto Plaza
Libertyville, IL
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I agreed upon a price with the salesman, then was sent to talk with Anthony Longobardi ( Business Manager ) who charged me $ 399.00 for window etching which was already on the car. When I got home and looke talk with Anthony Longobardi ( Business Manager ) who charged me $ 399.00 for window etching which was already on the car. When I got home and looked at the retail installment contract and called Anthony he tried to tell me a lot of B.S. Then Anthony said, your salesman told me your interested in buying another car, if you buy another new car within the next week or so I"ll take that amount off the next purchase. I will NEVER BUY A CAR FROM THIS DEALERSHIP AGAIN, and am telling everyone that I talk to about what happened. More
Libertyville Auto Plaza is the business name. There are various shell corporations behind it. You can not trust this place. The words of the sale contract mean NOTHING to them. I purchased a used vehicle various shell corporations behind it. You can not trust this place. The words of the sale contract mean NOTHING to them. I purchased a used vehicle and there were two important provisions of the contract specifically promising that certain work would be done and accessories delivered. After Libertyville Auto Plaza took my money, I spent weeks chasing them to get what I was promised. I got part of it after much aggregation, but I never did get everything. Suing them isn't an option because the amount at issue is small compared to the cost of a lawyer. And small claims court isn't an option because collecting a judgment would be hard because of the shell corporations behind Libertyville Auto Plaza. So be warned, you can't trust Libertyville Auto Plaza. If you do decide to do business with them, don't give them any money unless you leave with EVERYTHING, and I mean EVERYTHING, you are supposed to get. More
This placed scammed me big time that I have even reported them to the BBB. I bought a car less than three weeks ago. I was handed this sheet explaining how the car had been looked over and how all the aspect them to the BBB. I bought a car less than three weeks ago. I was handed this sheet explaining how the car had been looked over and how all the aspects had been covered. Supposedly, the car could not be sold if it had a problem. WOW! was that a lie or what. Right away I heard a noise coming from the front end. The car was a convertible so I didn't really think about it. I consistently heard the sound so I got it checked out. It turns out to be that the whole front end suspension needs to be replaced. I hope you guys like dealing with attorneys, because I may be bringing mine into play. To save everyone time and money, please stay away from this place. Everyone comes off very nice, but they hide lots of problems. Worst experience of my life now. More
Everything was great. Sales reps were very nice and heplful. I would recommend Liberty Kia to others in the future. It was a fast and effiecient process. heplful. I would recommend Liberty Kia to others in the future. It was a fast and effiecient process. More
Andrew was knowledgeable and spent quality time with us. He made the buying experience enjoyable. Would definitely recommend him. He described everything about the car in detail. We love our new car - our He made the buying experience enjoyable. Would definitely recommend him. He described everything about the car in detail. We love our new car - our experience was great! More
I have bought 3 Kia optima’s from this dealership. The service is very good. The staff are very friendly and know every detail about any vehicle they own in the parking lot. I have looked for Kia Optima s service is very good. The staff are very friendly and know every detail about any vehicle they own in the parking lot. I have looked for Kia Optima since 2011 not lot of dealers worked with me with the budget I make, until I drove about 25 miles away from my HOR to the Liberty Auto Plaza Kia dealer. I recommend this dealer to all the Costumers. More
Great customer experience, Andrew went above and beyond my expectation. Clean and friendly dealership, knowledgeable and easy to find. Andrew was very professional and gave me his honest opinion. He also my expectation. Clean and friendly dealership, knowledgeable and easy to find. Andrew was very professional and gave me his honest opinion. He also drove 60 miles to deliver my car right away Even two days after the sale Andrew contacted me about something he promised me and I thought it was a forgotten sales pitch but he followed thru on his word. More
Buying a car is one of the most stressful experiences. Andrew made it less stressful with his humor and greats mile. Everyone showed me patience and seemed to really care. They worked with me to get me a Andrew made it less stressful with his humor and greats mile. Everyone showed me patience and seemed to really care. They worked with me to get me a new car and were all very kind. I would recommend this dealer to all. More
I have been in customer service for over 20 years and I can honestly say that I have never worked with a more professional, responsive team. They were honest in every aspect of our discussions, patient i can honestly say that I have never worked with a more professional, responsive team. They were honest in every aspect of our discussions, patient in explaining every detail of the car and the financials and just a pleasure to work with. I would recommend this dealership without hesitation. More
I enjoyed my visit to Liberty Auto Plaza , Great customer service , Great deals and prices ... Anyone looking for a new or used vehicle should go down their and take look ... Thanks - Jaime Mendoza service , Great deals and prices ... Anyone looking for a new or used vehicle should go down their and take look ... Thanks - Jaime Mendoza More