Liberty Auto Plaza
Libertyville, IL
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Great, no hassle buying experience! I viewed the vehicle online, and it had a very competitive price. I was skeptical that the price was too good to be true, but found out that Liberty was true to their wo online, and it had a very competitive price. I was skeptical that the price was too good to be true, but found out that Liberty was true to their word once visiting the showroom. Thom goes out of his way to ensure the customer is taken care of. I think the sales pitches from the accessories and warranty bubbas distract from all the hard work, effort, and relationship building that the Car Salespersons bring to the customer experience. Liberty would be better off by having displays available wherein the customer can ask their Salesperson about the add on product or service. More
I have had a great experience with Liberty Auto. I bought my VW Jetta from them in 2009 and have been visiting for servicing since then. The sales and service people are friendly and helpful. my VW Jetta from them in 2009 and have been visiting for servicing since then. The sales and service people are friendly and helpful. More
I easily made an appointment for service and the service tech was prompt and the work was done to my expectations. Everyone was friendly, courteous and helpful. tech was prompt and the work was done to my expectations. Everyone was friendly, courteous and helpful. More
Overall experience was terrific. They got me the car I was looking for at a great price and were patient, helpful and informed. They always made me feel comfortable. was looking for at a great price and were patient, helpful and informed. They always made me feel comfortable. More
Great experience sales Steve and finance department manager. I look foward to my next purchase from this dealership - Close to my house for service and friendly staff A+ manager. I look foward to my next purchase from this dealership - Close to my house for service and friendly staff A+ More
freindly sales rep explained features of all vehicles I freindly sales rep explained features of all vehicles I looked at not pushy,let me alone to decide knowledgable, walked me through the features o freindly sales rep explained features of all vehicles I looked at not pushy,let me alone to decide knowledgable, walked me through the features of the vehicle I purchasd and showed me how to operate some of the advanced ones(bluetooth) More
When I bring my Murano in for service it is ready for me to pick it up at the promised time and they always wash my car. Their service center department works together as a team. I've never been disapoint to pick it up at the promised time and they always wash my car. Their service center department works together as a team. I've never been disapointed with the quality of work and there is always a person to meet and greet me when I drop off or pick up my SUV. I am totally satisified with this dealership. More
I own a 2000 VW Beetle so it has been a long time since I bought it. I am rating service over 11 years. Bill Barnicle is great with service. I always rate him tops. I also tell VW if he leaves I will leav bought it. I am rating service over 11 years. Bill Barnicle is great with service. I always rate him tops. I also tell VW if he leaves I will leave. He knows what he is doing. Mike Sperry is also great. Don't ever lose these two men. They know service. I am a female and trust them. More
Shopped at over 10 dealerships and the saleman and manager at Liberty were the most knowledgable and helpful! I have had my new Kia Optima for several months now and really like it. manager at Liberty were the most knowledgable and helpful! I have had my new Kia Optima for several months now and really like it. More
We have serviced/purchased 3 Volkswagens(one sedan and two wagons) with Liberty since 2001 even though others may be closer geographically. I think that says it all! two wagons) with Liberty since 2001 even though others may be closer geographically. I think that says it all! More