Liberty Auto Plaza

Bought my car and my father's car new here. The buying experience was excellent; Fred was friendly, professional, and not at all pushy. Curt Biron came over during the sale to introduce himself and see i experience was excellent; Fred was friendly, professional, and not at all pushy. Curt Biron came over during the sale to introduce himself and see if there was any additional information I would like answered. Ever since I have had my car serviced at Liberty and the service managers Mike and Bill always have me coming back to get everything I need done there. They are professional and very friendly. They seem to know everyone by name when they walk through the door and everyone knows them by name. This tells me one thing, their service is so outstanding that people keep coming back and often for whatever concerns or work they need done on their vehicle. I would never have my vehicle touched by another dealership and the service at Liberty has made me VW enthusiast for life. More

Been at Liberty for service - warranty and paid - and parts over the last few years. They are far and away the easiest dealers to deal with, understand you want to get in and out as fast as possible and parts over the last few years. They are far and away the easiest dealers to deal with, understand you want to get in and out as fast as possible and with the least wear and tear. They go above and beyond to make it as easy and stress-free as possible, I trust them with my car and that says alot. More

I bought a used car and found out that the windshield reserve tank needed to be fixed. Dealership wasn't to pleasent to address and fic problem. At the end, ended up putting money into fixing issue. Deal reserve tank needed to be fixed. Dealership wasn't to pleasent to address and fic problem. At the end, ended up putting money into fixing issue. Dealership only took care some of the cost. I beleive they should have taken care of all cost to repair problem. oh well learn my lesson and not to purchase from them again. More

I have always had a very pleasant,carefree experience at Libertyville. When I bought my car they were very helpful, quick, and made me excited about my new car. Whenever my car needs service the online sche Libertyville. When I bought my car they were very helpful, quick, and made me excited about my new car. Whenever my car needs service the online scheduling tool is great. Service department has always been very helpful, smooth sailing. More

Jay Ryan was awesome. I will always purchase my vehicles from Liberty as long as Jay is employed there. He made the car buying experience painless!!!!!! from Liberty as long as Jay is employed there. He made the car buying experience painless!!!!!! More

Best Dealership out there! The service department goes out of their way to accomodate you. I was also happy with my auto purchase there as well. out of their way to accomodate you. I was also happy with my auto purchase there as well. More

Told we were buying a manufacturer's extended warrany. Later found out we had a contract with some aftermarket firm. Very unpleasant interaction with management in order to get a refund. Later found out we had a contract with some aftermarket firm. Very unpleasant interaction with management in order to get a refund. More

I easily made an appointment for service and the service tech was prompt and the work was done to my expectations. Everyone was friendly, courteous and helpful. tech was prompt and the work was done to my expectations. Everyone was friendly, courteous and helpful. More

Great, no hassle buying experience! I viewed the vehicle online, and it had a very competitive price. I was skeptical that the price was too good to be true, but found out that Liberty was true to their wo online, and it had a very competitive price. I was skeptical that the price was too good to be true, but found out that Liberty was true to their word once visiting the showroom. Thom goes out of his way to ensure the customer is taken care of. I think the sales pitches from the accessories and warranty bubbas distract from all the hard work, effort, and relationship building that the Car Salespersons bring to the customer experience. Liberty would be better off by having displays available wherein the customer can ask their Salesperson about the add on product or service. More

I have had a great experience with Liberty Auto. I bought my VW Jetta from them in 2009 and have been visiting for servicing since then. The sales and service people are friendly and helpful. my VW Jetta from them in 2009 and have been visiting for servicing since then. The sales and service people are friendly and helpful. More