Liberty Auto Plaza
Libertyville, IL
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I have purchased two cars from Liberty Auto and each experience has been a good one. I really trust and value the service at Liberty Auto. The sales people are very pleasant and efficient. I would buy n experience has been a good one. I really trust and value the service at Liberty Auto. The sales people are very pleasant and efficient. I would buy next car there. I wish however the rates for certain parts were not so expensive. All in all, I feel comfortable bringing my car for services. More
Bought my VW convertible from Liberty in 2004. Have always taken it there for service. Bill and Mike are hands down the best service guys I have ever dealt with!! They go out of their way to help me. always taken it there for service. Bill and Mike are hands down the best service guys I have ever dealt with!! They go out of their way to help me. I had a lot of electrical issues with my bug when it was still under warranty and they kept at the problems and eventually they were fixed. Too bad that every time my car needs work it is something major!! I plan on buying another VW from Liberty just to have Bill and Mike handle the service work on my car! More
Don't really remember who I bought my 2007 Jetta from back in 2008, but I do remember the service guys, Bill and Mike. I have to admit since my warranty ran out, I don't go to the dealership for rep back in 2008, but I do remember the service guys, Bill and Mike. I have to admit since my warranty ran out, I don't go to the dealership for repairs because dealership prices in general are waaaaaay too high, but when I did go there, Bill and Mike were super friendly and helpful. It a credit to them that I can still remember their names. I am terrible with names. I would continue going to Liberty just for those guys if I could afford to! Kate More
Overall this was a fairly pleasant experience. I live in Chicago and needed something that is good on gas for my commute but wanted something slightly luxury as well. I searched online for a Volkswagen Pass Chicago and needed something that is good on gas for my commute but wanted something slightly luxury as well. I searched online for a Volkswagen Passat and found that Liberty had the lowest price out of all the surrounding dealerships. I literally test drove the car and purchased it on my lunch break. It was amazing how fast they worked me in and out of the dealership. I would for sure recommend them to anyone looking for a new or used foreign car. They even printed the clean CarFax. More
The service department here is simply as good as it gets. Never a problem, always done correctly. The service is outstanding, but the attention by the sales people is equal. Never a problem, always done correctly. The service is outstanding, but the attention by the sales people is equal. More
I purchased my new Nissan Altima in 2008 from Gary and the buying experience as well as the subsequent service visits could not have been any better. I chose to buy my vehicle from Gary, because both of m the buying experience as well as the subsequent service visits could not have been any better. I chose to buy my vehicle from Gary, because both of my parents got theirs from Gary and after I bought mine, my brother also bought a car from him. We are a Nissan family, I swear, we should be in a Liberty Auto Plaza commercial... Each time I stopped in the dealership for any kind of service, they wash my car (which other dealerships don't do) and when I ask nicely, they even vacuum inside. communication prior to and after an appointment is stellar. They send email reminders before and satisfaction surveys after. I must say, their service department is certainly going above and beyond to make their customers feel comfortable and I never feel like they are suggesting a repair that is not needed. Nothing but compliments. More
Awesome place! John M. took great care of me and Jeff in service did a wonderful job as well! I would definitely recommend this dealership!!!! service did a wonderful job as well! I would definitely recommend this dealership!!!! More
I had a great experience with Liberty Auto Plaza. We were able to negotiate a price we were very satisfied with, and got a great price for our trade in. They made it easy. able to negotiate a price we were very satisfied with, and got a great price for our trade in. They made it easy. More
My wife and I bought a used 2010 Nissan Rogue. She was 40 weeks pregant at the time, so we didn't spend a lot of time inspecting every nook and cranny of the car. When we arrived home, we found an empty 40 weeks pregant at the time, so we didn't spend a lot of time inspecting every nook and cranny of the car. When we arrived home, we found an empty Moutain Dew bottle, receipts for Dunkin Donuts, and other random scraps of paper. The floor boards were also not clean. I called and left a voicemail with the sales manager and never received a call back. After 3 days, I reached the GM of the dealership and after explaining what happened above, he set up an appointment for the Rogue to be detailed at no charge and provided a loaner car. Overall, I would recommend this dealership due to its customer service. I previously purchased an Altima from the same dealership in 2009. More
I was referred to Liberty by my Credit Union and was able to work out a very fair deal with Brad over the phone and through a few emails. It was easy process and Brad was great to work with. We drove away to work out a very fair deal with Brad over the phone and through a few emails. It was easy process and Brad was great to work with. We drove away from the dealership with the exact car we wanted at the price we agreed to. It was very refreshing and we had a great buying experience. More