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Liberty Auto Plaza

Libertyville, IL

2.1
344 Reviews
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920 S Milwaukee Ave

Libertyville, IL

60048

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Showing 344 reviews

July 02, 2011

I leased my 2007 gti fahrenheit in 2007 and bought out the lease this year. My family as a whole have bought around 10 cars from libertyville auto center. Both sales and service have been nothing but he More

by jasonvoss77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt, Joe
July 01, 2011

Jeff was great to work with on the purchase of my new Nissan Maxima! His advice was very candid and helped me with my decision. Thanks, Joe Thykattil More

by jthykattil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Nissan Sales
June 30, 2011

They have delivered on every promise. And my service was done exactly as promised. So far, I'm impressed. They have followed up with me to make sure everything is okay...and it really is! I would go back More

by acons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Massarelli
June 29, 2011

Everytime I visit this service center, I am promptly greeted by Bill. He is professional and friendly every visit. He reviews the order prior and at delivery, so I know exactly what service was provid More

by wlalanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Barnickel
June 02, 2011

Yikes, this place is shady! Staff is rude, facility is run-down and nobody seems to know what's going on. You walk into the "showroom" (lol), and all the employees scatter. It's as if they have somewher More

by thisplacesucks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Schemmel, Mike "K", other randoms
May 20, 2011

great sales experience. called looking for a specific configuration of car. ended up talking to the sales manager Curt Biron. Told him exactly what car and equipment I was looking for. Called me back the More

by egadsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
curt biron, bill in service
May 09, 2011

I use to have my car "taken care" of at another local dealership THAT I TRUSTED, but dealing with horrible service and them never being able to diagnose the problem, I started taking my car to Libe More

by tattooedjetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill & Mike
May 07, 2011

Bill and Mike at Liberty Auto Plaza always go above and beyond to give great service. When an unexpected problem comes up, they get me back on the road asap. For scheduled maintenance, they are very acco More

by emgilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Bill
April 05, 2011

The VW Service Department goes the "extra mile" to help out their customers. I have had nothing but good experiences there and they have kept my daughter's 2004 Jetta VR6 running in tip top shape. More

by gtshnzr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Barnickel and Mike
March 29, 2011

Worst bottom feeders I have ever seen do not buy a car Worst bottom feeders I have ever seen do not buy a car here unless you liked to get ripped off!! This dealership should be closed for fraud!! They wi More

by speedrules1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Timatyos,Ricky brad and Sam Hampton
Mar 29, 2011 -

Liberty Auto Plaza responded

Hello My name is Curt Biron I am the Volkswagen Sales Manager. I would like to see if I could help you with your situation. Please give me a call at 847-680-8000 and ask for Curt Biron. I have nothing to do with Sams department but I am a manager of the dealership and do not like to hear that somebody has been treated unfairly. Sincerely Curt Biron

Mar 29, 2011 -

speedrules1 responded

You need toi call me 815-264-5029