We were searching the internet for a specific make and model in a specific color. Our search lead us to Liberty Buick in Matthews,NC. We called and spoke to Eric, who could not have been nicer and most helpful to provide the information we needed. We decided this was the “vehicle for us”! However, we live in Florida and due to prior commitments could not get to NC for a few days. Eric worked with us to accommodate our situation. Upon arriving at the dealership, we were greeted by a spectacular team. Greg Mongelli, New Car Sales Manager, and Jim Price, Sales Consultant. They could not have been more welcoming. They provided us every opportunity to become familiar with the vehicle we were interested in purchasing. Together, they worked through the required procedures and paperwork proficiently, and professionally ,taking care of every detail. We worked with David Helms, Financial Manager, who was very knowledgeable. He explained everything and made options available, with guidance, but not pressure. We were able to determine what selections to make based on our own situation.
After making the purchase, Jim Price patiently sat with us in the vehicle , teaching us how to utilize all of the extra options and advanced technology.
The car was filled with gas. and detailed and we were ready to roll!
We drove from Florida to do business with this dealership. Not, just because they had the vehicle we were interested in, but because of the caring and professional manner extended to us prior to our onsite visit. That courtesy and cooperation continued when we arrived.
If you are interested in purchasing a vehicle, we would strongly urge you to do business with this dealership. They are knowledgeable, kind, patient, trustworthy, transparent, more than fair (no cat and mouse) and committed to doing everything they can for the consumer. What a “team”, we found all of them to be. In fact, so many other sales representatives and staff, engaged with us in such a genuine and friendly way, during our time there. We enjoyed meeting everyone and so glad we could do business with them. It was worth every minute of the drive from Florida to Matthews, NC to do our business at Liberty Buick. They exceeded our expectations and are a real asset to GMC. Many thanks and appreciation to all!