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Liberty Buick

Peoria, AZ

Overview
Employees
Reviews
Vehicles
4.8
1,399 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for and we make it easy to search our online inventory to find the perfect New Buick or Used car for you. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance, send us an email and we will promptly reply or call us at (623) 933-5000
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8737 W Bell Rd

Peoria, AZ

85382

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Showing 1,399 reviews

May 26, 2017

Vlad Sasaran We ended up purchasing an F-150 from this location because it was a great deal due to it sitting on the lot for a few months. The salesmen here are yo More

by MartinE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad Sasaran
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Jun 09, 2017 -

Liberty Buick responded

Martine, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Liberty Buick! Justin Sgro 623-933-5000

May 19, 2017

Most arrogant GSM I've ever talked to Justin the GSM had so much arrogance that he has forever put a bitter taste in my mouth. His lies about how dealerships work and his pushy attitude wi More

by Doosmom16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Sgro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2019 -

Liberty Buick responded

This person Ms. Doosmom16 was not the buyer. Two weeks prior to this incident I had a interpreter call me saying she had a gentleman from Japan coming out and wanted to buy this fully loaded Cadillac from our dealership. The customer buying the vehicle did not speak english so I would have to go through his interpreter for pricing, etc. The interpreter was a very nice lady and was helping me and her client agree on price, day of pickup, etc. We agreed on price, I made him a great deal because I was excited for him and his first vehicle in the United States. I really wanted to show him how great and easy it is to do business here at Liberty Buick even if you are from another country! We were all excited for the big day, for him to pick up his new car! Now another customer came in that same morning wanting to buy this Cadillac, we told that customer it was already sold. When the man from Japan arrived in the states he came to the dealership with his interpreter and another lady (Mrs Doosmom 16). She came in the dealership demanding to speak to the manager. I went in the office and she said you need to lower your price like $400 dollars, she said she had worked in the car business and she knows how this stuff works? I told her Im sorry but we all worked on this deal for the last two weeks and I cannot go any lower on the price plus it is much lower then the kelly blue book price. She said thats not true she knows what cars are worth she proceeded to tell me kelly blue book means nothing she said there are many more Cadillac's out at other dealerships. I said well Im sorry I cant go any lower and I feel that the customer is still going to buy the vehicle because we worked so hard together. I am sorry she misunderstood my sense of urgency for arrogance. I did let her know there was someone else here in the morning looking at the vehicle but we had a sold tag in it and told him it was not available. She said lower the price or we are not buying it, she then stormed out of the office and said we are leaving. The interpreter walked by me embarrassed and she apologized saying sorry for bringing her and making a scene. I said no need to apologize you and your client are great people to work with and they left. The other salesperson called the customer that was looking at the car earlier and he came in and bought the Cadillac within the hour. Ms Doosman16 came back about three hours later wanting to negotiate more and we told her the car already sold. She stormed out saying she was going to leave bad reviews about the dealership. The interpreter did call us back and thanked us for everything, she also said we were more than fair with the deal we offered her client.

May 17, 2017

Taking Care of Customers Liberty Buick has been most helpful in servicing our Enclave, Had tires rotated no charge with service! I purchased Enclave in October Price was fair More

by Richard Hinckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ganczaruk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Mcdonald Sales, Charles MacDonald
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May 10, 2017

Lacrosse purchase Very good experience purchasing my Lacrosse. Brad is very professional, knowledgeable and easy to work with. I recommend Brad and the dealership to an More

by Kenjackhd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Tebrake
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May 04, 2017

KEN MUECKE IS THE BEST!!! Last year I met Ken while enquiring about a pre owned BMW X5 that was at their dealership out in Peoria Arizona. I spoke with Ken prior to coming to t More

by hrg1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Muecke
Other Employees : Ken MUECKE
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May 01, 2017

Charles was great sells person. Answer All of our questions. Woked with Charles.Would answer All your questions. Would reccommend Charles. We are not connected with Liberty Buick or service area. Have been deali More

by L&S 42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Frith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles
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April 15, 2017

Terrific place to buy a car! What a great place to buy a car! Great people with a good selection. Mike made sure we got the deal we needed to drive away in our new Enclave More

by BPGilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullock, J.J. Jaramillo
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April 09, 2017

Love my new Equinox My Salesman Mike Bullock was great! Love my new Equinox!!! I would recommend. The finance portion of the deal was long but overall good experience. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullock, J.J. Jaramillo
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April 08, 2017

Crazy electrical problem diagnosed and fixed very nicely My 2010 Buick LaCrosse was intermittently stalling and had to be towed - I chose Liberty Buick, where I originally bought the car. Jim Frith, servic More

by PALADIN85020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Frith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 28, 2017

Great 2nd buying experience!!!!! My wife and I just bought a new 2017 Buick Envision from Dylan who works in the internet sales department. Dylan was very pleasant and easy to work wi More

by T_LTLJON49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan, J.J. Jaramillo
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Mar 30, 2017 -

Liberty Buick responded

Tom, thank you for leaving this detailed feedback about your experience with Liberty Buick. You really made our day today. Justin Sgro 623-933-5000

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