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Liberty Buick - Service Center

Peoria, AZ

4.6
140 Reviews

140 Reviews of Liberty Buick - Service Center

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July 21, 2024

Christopher Hasso Was very knowledgeable and he took care of all my request. I left they're very satisfied. More

by brenda64tebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hasso
Jul 23, 2024 -

Liberty Buick responded

Thank you for choosing Liberty Buick and for sharing your positive experience with us. I'm delighted to hear that you were satisfied with the service you received. I look forward to assisting you again in the future! Sincerely, Ed Trueblood

July 04, 2024

We purchased a 2024 Enclave. We worked with the sales team and worked through the different financing options. We were introduced to the service department and scheduled an app More

by kjshaw1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Liberty Buick responded

Thank you so much, for choosing Liberty Buick and for sharing your positive experience with us. We appreciate your feedback on your purchase of the 2024 Enclave and how the sales team assisted you with financing options. We're glad to hear our staff in the service department accommodated your needs and made sure you were happy with your purchase. We look forward to serving you again in the future. Thank you for choosing Liberty Buick! Sincerely, Justin Sgro, General Manager

June 26, 2024

All the folks were friendly and helpful; while car was being serviced I was driven around the lot by Tony and shown what you had in inventory. Kudos to Tony. Also, car was completed ahead of schedule an More

by vejarc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colette Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Sales
Jun 27, 2024 -

Liberty Buick responded

Thank you for choosing Liberty Buick and for taking the time to share your positive experience with us! I am thrilled to hear that our team, especially Tony, provided exceptional service while your car was being serviced. I take pride in delivering quality service, and I am delighted that everything was completed ahead of schedule and to your satisfaction. I look forward to serving you again on your next visit! Sincerely, Ed Trueblood

June 13, 2024

Came in for an oil change and waited. The wait time exceed my expectations and my Service advise was very friendly and professional More

by jobee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name, he was great
Jun 14, 2024 -

Liberty Buick responded

Thank you for sharing your positive experience with Liberty Buick! I appreciate your feedback and look forward to assisting you again. Drive safely! Sincerely, Ed Trueblood

May 16, 2024

Excellent service and attention to detail are the norm at Liberty Buick and especially from my service advisor Matt Steigerwald. A truly top class and professional organization. More

by jmccaigue43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Steigerwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Liberty Buick responded

Thank you for the kind words! I'm thrilled to hear about your positive experience at Liberty Buick with Matt. Providing top-class service is always our goal, and I look forward to serving you again in the future. Drive safely! Sincerely, Ed Trueblood

April 24, 2024

Liberty Buick always gives us great customer service. I just had my oil changed and they washed my car. I love this dealership! More

by josephcano80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Bungert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Castro
Apr 26, 2024 -

Liberty Buick responded

Joseph, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Ed Trueblood

February 21, 2024

It was always such a wonderful experience with the service team here. They emanate trust, truthfulness, and genuineness. More

by KolFenix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Steigerwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Liberty Buick responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Ed Trueblood

February 05, 2024

Better than amazing, no pressure no tactics, simply genuine sales and appreciation for customers. I couldn’t have had a more pleasant experience More

by jeffeimers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Frith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ganczaruk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colette Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Steigerwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Liberty Buick responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Ed Trueblood

November 03, 2023

Always excellent customer care - all associates are knowledgeable and friendly. This is my second Buick from Liberty and I will be back for a third! More

by Starquestpaps
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Steigerwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Liberty Buick responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Justin Sgro, General Manager

October 17, 2023

My sister (from out of town) and I were headed to my Granddaughters’ wedding when my car broke down. I thought for sure I was going to miss the most important day of her life. I called Liberty Buick a More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Sgro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colette Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Oct 19, 2023 -

Liberty Buick responded

JJ, I appreciate your kind words about our service team. Thank you for choosing Liberty Buick for your vehicle needs. Sincerely, Ed Trueblood

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