Liberty Chrysler Dodge Jeep Ram - Service Center
Libertyville, IL
684 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center
Outstanding service experience and great customer service with a smile. I was told it would be about 1-1/2 hours for oil change and tire rotation and timing was good. with a smile. I was told it would be about 1-1/2 hours for oil change and tire rotation and timing was good. More
This dealership is reliable and offers great service when needed. Customer is well informed on services rendered, as well as future service(s) needed for your vehicle. A special mention or recognition goe needed. Customer is well informed on services rendered, as well as future service(s) needed for your vehicle. A special mention or recognition goes to Justin Mounce, service advisor. He’s often the staff we (my husband or I) meet when our Crosstrek is taken in for a check up. He is very welcoming and accommodating as you come in, friendly and pleasant to talk to and informative. Thank you, Justin! More
I was impressed with the video of my oil change. It was a great idea It was a great idea More
We made an appointment 2 weeks ago. When we brought our Jeep into the dealership, was told that they will look at it within the next 2 - 3 days. Why make an appointment if they do When we brought our Jeep into the dealership, was told that they will look at it within the next 2 - 3 days. Why make an appointment if they don’t look at the Jeep when scheduled. Said that they would look at vehicles that were brought in earlier in the week and would look at ours when available. Terrible experience. When you make a dinner reservation, is it ok to sit in the front door area for 4 hours, only to be told, sorry the kitchen is closed. Come back in 2 days, then maybe we can fit you in. Sucks More
Wasn't going to review but I must have received 10 notifications to do this. So my oil change and tire rotation went fine except that one of the tire valve covers wasn't put back. Lol my only criticis notifications to do this. So my oil change and tire rotation went fine except that one of the tire valve covers wasn't put back. Lol my only criticism. More
Easy appointment scheduling and work was completed quickly. Very comfortable waiting area with access to outlets so I could work while waiting. quickly. Very comfortable waiting area with access to outlets so I could work while waiting. More