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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
685 Reviews

685 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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September 26, 2024

Brian my service advisor was Great. He met all my needs and was able to answer all my question More

by BIKERX8766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

September 26, 2024

Always a great experience at Liberty Subaru. Their service department is one of the best. More

by JJECMEN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

Brian was so very helpful! I was in and out so quickly it was a lovey surprise. More

by devaleex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 26, 2024

As usual, Brian did a great job in handling my request for service on my 2022 Jeep Grand Cherokee Summit. Thanks Brian! More

by escutro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs
Sep 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

September 26, 2024

I am losing my faith in my favorite dealership where I have purchased many cars over the years. Regarding my new battery, my experience was favorable, except for a key thing. I was spoken to on arrival b More

by jsmaxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the battery pricing. At Liberty Chrysler Dodge Jeep Ram, we strive to provide quality service and products, and are always looking at other dealerships to ensure we are offering competitive pricing. We want our customers to feel confident in their choices, and your insights are invaluable in helping us improve. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly. We hope to regain your trust and serve you better in the future. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

September 25, 2024

Tony did a great job getting our jeep in and fixed, great experience and I would recommend Liberty to all! More

by mtk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

September 25, 2024

Charles at Subaru was great to deal with very fair and understanding to my needs buying a vehicle More

by jkow017
Recommend Dealer
Yes
Employees Worked With
Charles
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. Charles and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

September 25, 2024

Our salesperson was easy to work with, provided straight forward answers to our questions and made the purchase process quick and painless. More

by dbfleming02
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that your experience with our team at Liberty Chrysler Dodge Jeep Ram was smooth and straightforward. Our goal is to make the purchase process as easy as possible for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

September 25, 2024

We had a great experience buying our car here. The staff was very friendly and helpful and gave us a great price. More

by LIZPARENT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, Armi Matienzo
Sep 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 25, 2024

Thank you for the great service! Justin was very kind, helpful and supportive. He paid attention to the details and was extremely courteous. More

by GINNYJAGLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Sep 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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