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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
713 Reviews
Call Service Center (847) 362-5099

713 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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April 08, 2025

Dropped car on Thursday morning and that afternoon was told it needed to stay one more day. Friday at 3pm when i called it still had not even been looked at by anyone and i needed my car back. @ days an More

by jrbonnot
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Would rather not say
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Apr 10, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand how frustrating it can be when your vehicle is not ready as expected, especially when you need it back. We appreciate your feedback and would like to discuss this matter further and learn more about your experience. Please feel free to contact Liberty Chrysler Dodge Jeep Ram directly so we can assist you. Thank you again for your input. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 07, 2025

Justin Mounce is the BEST! I know when I take my car for service Justin will know exactly what to do and keeps me informed. thank you. More

by GCSTEFANOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
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Apr 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you have such confidence in our service, and we'll be sure to pass along your kind words to Justin. Your satisfaction is our priority at Liberty Chrysler Dodge Jeep Ram, and we look forward to seeing you again for your next service appointment! Sincerely, The Team at Liberty Chrysler Dodge Jeep Ram

April 05, 2025

I was very happy with your service. Rick was able to answer questions about mechanical problems I have had since I first got this car. Thank you, Rick! More

by tonireimers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Goodson, Agata
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Apr 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

April 04, 2025

Matt was great, service is always exceptional at this dealership, and I always appreciated the car wash! More

by chr1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 04, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

April 04, 2025

Bulb was changed as requested. Technician let me know what needs to be done for my upcoming 100k service. More

by martyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
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Apr 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Marty, for your wonderful review! We're glad to hear that your bulb was changed as requested and that our technician was able to inform you about your upcoming 100k service. We appreciate your trust in Liberty Chrysler Dodge Jeep Ram and look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 03, 2025

Good communication. Sadly it has been over a month and not done yet. Customs issue More

by LRLAMBEL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa, who i believe is a liaison with Allstate
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Apr 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 03, 2025

Tony was great and very efficient with our time! I appreciated all his help when I came in! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Apr 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

April 03, 2025

Easy getting in and out. Got called back quickly without delay. Everyone was really nice. More

by michellesaturno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
Report | Print
Apr 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

March 30, 2025

I appreciated it that Tony was very good at keeping me in the loop as to service needs. More

by aweca12962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
Report | Print
Mar 30, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

March 28, 2025

In on time, out after a reasonable amount of time, with explanations of what was going on in between. I’ve no complaints! More

by debmodde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 28, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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