Liberty Ford Maple Heights

Great Experience! I traded in my 2012 Ford Focus Standard for a 2015 Ford Focus Titanium. Walt Bailey made the trade go smoothly! All questions and concerns were answer I traded in my 2012 Ford Focus Standard for a 2015 Ford Focus Titanium. Walt Bailey made the trade go smoothly! All questions and concerns were answere well and I left feeling happy and satisfied with my purchase! The warranties were gone over thoroughly and I felt comfortable with my decisions. Everyone was nice and helpful! Thank you for your help! More

Red Carpet service via the Body Shop Working with Ron of the Liberty Ford Body Shop made a difficult repair easy and simple. The service was "Red Carpet" from the moment I entered his are Working with Ron of the Liberty Ford Body Shop made a difficult repair easy and simple. The service was "Red Carpet" from the moment I entered his area to drop off my car to the day of pick up. He walked me to and from my car coordinated the rental and maintained regular updates on the status of repairs on my 2007 Mercury Milan. I could not have been treated any better if I had brought my new Fusion in for body work. I was totally amazed when I picked up my Milan. Not only were the repairs perfect the car was cleaned and looked like the day of original purchase. Thanks Ron. More

Wonderful experience I had a really good experience when I went into the dealership, I was warmly greeted by Jim Olenik when I entered the door. During the whole time I wa I had a really good experience when I went into the dealership, I was warmly greeted by Jim Olenik when I entered the door. During the whole time I was there he was very helpful and really gave me a lot of information about the car I brought answered all my questions. All and all my whole experience was very good and I would recommend them to anyone. More

great experience We have been buying cars from Walt bailey for years and will never go through anyone else. He is kind and caring. He is not only a great salesman but We have been buying cars from Walt bailey for years and will never go through anyone else. He is kind and caring. He is not only a great salesman but a terrific friend. More

Wonderful experience Great Service by everyone involved in selling us a new car. The Salesman - Drazen G was wonderful and never rushed us and took time with us. The finan Great Service by everyone involved in selling us a new car. The Salesman - Drazen G was wonderful and never rushed us and took time with us. The finance person was really nice and explained everything to us. More

Great Service James Olenik is a superb salesperson he really understand what I needed in a car and the liberty Ford employees in Maple Heights were very professiona James Olenik is a superb salesperson he really understand what I needed in a car and the liberty Ford employees in Maple Heights were very professional! I will definitely be back when the time comes. I will also refer all my family and friends! Thank you! Mirella More

Amazing, caring not detail left undone. When you walk in, EVERY person there is kind and caring. They don't pounce on you for a "deal". The sales manager and his staff worked very hard to When you walk in, EVERY person there is kind and caring. They don't pounce on you for a "deal". The sales manager and his staff worked very hard to put me into a safe wonderful and affordable car. There was no "push". I have purchased my last 6 cars from Chevy. I have moved over to Ford because of this dealership! More

Very satisfied customer! I needed a new truck and after several frustrating visits to other dealers I arrived at Liberty as a walk in. I was quickly greeted by Jim Olenik and I needed a new truck and after several frustrating visits to other dealers I arrived at Liberty as a walk in. I was quickly greeted by Jim Olenik and immediately felt at ease with his comfortable no pressure approach. Jim paid attention to my needs and helped me find a great deal on a left over 2014 F-150. We test drove the truck, agreed on a price and I drove my new truck home. Financing was quick and easy, the truck was was cleaned up and ready to go and Jim gave me a very thorough explanation of the important features on the truck before I left. All told maybe 3 hours from start to finish and Jim did a great job of making it easy. More

Excellent work! I received a quote quickly and made an appointment just a few days later. The reception personnel were very friendly and effecient. Ron was our serv I received a quote quickly and made an appointment just a few days later. The reception personnel were very friendly and effecient. Ron was our service manager and reviewed the estimate when I arrived. He had a few suggestions about parts. During the work, Ron called with updates and to alert me to unexpected parts required. He offered some alternatives that would hold costs down. The origninal estimated time was two days. That stretched into four which put me in a little bind.. When the automobile was returned it was great and clean! Everyone is very courteous and professional. Best of all was the final invoice just a few dollars over the estimate (not an insurance claim). More

wNon-stress experience 2 yrs, ago we leased a Hyundai when we went to lease another car the dealership was not friendly, would not deal and was dirty. We went down the stre 2 yrs, ago we leased a Hyundai when we went to lease another car the dealership was not friendly, would not deal and was dirty. We went down the street to Liberty Ford and Paul Bailey was our salesman. He was friendly, professional and very knowledgeable. He helped us find the Focus we liked and gave us a deal we could not refuse. He also went with us to the Hyundai dealer to turn in our car. We love our new Focus and would recommend Mr. Bailey and Liberty Ford to our family and friends. More