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Liberty Ford Maple Heights
Maple Heights, OH
131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 131 reviews
December 18, 2022
Beautiful experience. Seamless. Casey at Liberty Ford was personable, efficient and effective. Casey worked into the late hours, addressed issues quickly while keeping me Seamless. Casey at Liberty Ford was personable, efficient and effective. Casey worked into the late hours, addressed issues quickly while keeping me updated and attended to the details so I wouldn't have to. Got me everything I needed as quickly as possible and without the stressors of most sales environments. Well done Casey thank you! More
by f.vihou
Employees Worked With
Casey
Helpful March 17, 2022
My experience at liberty and with my sales rep Dave Archer was excellent from car availability to options available very professional and honest. Archer was excellent from car availability to options available very professional and honest. More
by ronda.gromelski
Employees Worked With
Dave Archer
October 17, 2021
My dealer experience with Liberty Ford in Maple Heights, Ohio was excellent! The ordering of my 2022 Maverick went smoothly and just last week I get a call that my truck came in. My sales person Tonna Davis Ohio was excellent! The ordering of my 2022 Maverick went smoothly and just last week I get a call that my truck came in. My sales person Tonna Davis was in contact with me, we set up a time for me to pick it up and he already started my paperwork. I was in and out of the dealer in 2 hours! They gave me exactly what I wanted for my trade-in too. I have had my other Ford vehicles serviced here and it was always a pain-less experience. Fair pricing and excellent service. More
by Maverick
Employees Worked With
Randy Smith, Tonna Davis
September 20, 2021
I bought a certified used F150 from them from out of state. The entire process was super easy. They were great to work with and fair to negotiate with. They even drove the car to me from Ohio to Nashv state. The entire process was super easy. They were great to work with and fair to negotiate with. They even drove the car to me from Ohio to Nashville, TN. I would definitely buy from them again. You couldn't have asked for a better experience from the salesman to the sales manager. Even the driver was a pleasure to meet and talk with. More
by Btimson7998
Employees Worked With
Matt
August 16, 2021
Made an appointment a month ago for today at 11:00am. I believe the APIM needs to be replaced. Ford has it in their computer that my vehicle has a FIELD SERVICE ACTION on the APIM. When making the appointm believe the APIM needs to be replaced. Ford has it in their computer that my vehicle has a FIELD SERVICE ACTION on the APIM. When making the appointment the man said my vehicle was under warranty and the entire cost of replacing the APIM would be covered. Upon arrival of my appointment the service department said the cost of diagnostics would be $129.00 and the would have to keep my car for 4-5 days. I told them I had an appointment and they said they were backed up. I asked them about the warranty and they looked up my vehicle and said it was out of warranty. I then left the dealership and will not be back. A complete waste of my time to bring my car in. They mislead me to get me in there. That is no way to treat a costumer. The man on the phone should have told me the cost and that my car was out of warranty. I will not be back to Liberty Ford More
by jsmendo
Employees Worked With
Unknown
