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Liberty Ford of Fayetteville - Service Center

Fayetteville, NC

4.2
250 Reviews

250 Reviews of Liberty Ford of Fayetteville - Service Center

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September 21, 2023

I have traded only with this dealer for aprox. 40 yrs. no reason to change . More

by jimspawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Pheffer
September 21, 2023

Waited 2 hours and 15 minutes for an oil change. Prices are much higher than with the former owner. This is second time I have filled out this questionnaire!!! It seems most of the former staff is g More

by macrumpler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was not in the sales department!!!
September 21, 2023

Grest customer service. Treated me as if i was his only customer and followd up snd keep me informef More

by MYNANAISNENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Montague
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Grupi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CURTIS NEWKIRK, Mark Huggins, Herb Nelson
September 19, 2023

Good customer service. However do wish I would have gotten a call about my car without having to call first. More

by ANGELINAMARIE433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Montague
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Grupi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Huggins, Herb Nelson
September 19, 2023

They fix my cruise control and two days later it's no working any more,I try to call them an nobody answer my calls. More

by edgarpastrana12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce
September 19, 2023

The service and the personnel are tremendous, they get you in and out as quickly as possible. More

by roland1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 18, 2023

Customer service was prompt and efficient and thorough. They definitely went above and beyond. They also discovered recalls that needed to be done to the truck. More

by RONRATLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department (Bruce Lassiter)
September 18, 2023

Typical service was fine. Multiple issues with part owed to me on my car. Was told last Monday they still can’t order it and another Ford location has it and is installing nex More

by briana.futch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Huggins
September 18, 2023

I always receive excellent service when I take my vehicle in to Liberty Ford. Won't go anywhere else. More

by DTRACDDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
September 16, 2023

Let me start by saying, being a female is sometimes nerve wracking when doing anything with a vehicle with maintenance. When I arrived, I felt at home. I explained to the employee that I tried fixing the veh More

by SIDDINGS.SI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept