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Liberty Honda - Service Center

Hartford, CT

4.5
2,203 Reviews
Call Service Center (860) 856-8700

2,203 Reviews of Liberty Honda - Service Center

Sort by
May 07, 2025

Liberty Honda has a terrific service center with great staff. The service center staff are knowledgeable, friendly and keep the customer informed throughout. More

by MGARGANO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2025

Professional and helpful. And polite. Always a pleasure to work with Chloe and I know she will take care of me. More

by henry_barboza
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
May 07, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

May 07, 2025

Everything went well and I was informed accordingly. They let me know when the vehicle would be ready and what was being done More

by maniscalco76
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
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May 07, 2025 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

May 07, 2025

I have been doing business with Liberty Honda for many years and will continue to do so. More

by HONDAWGA
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

May 06, 2025

Turned on my heat in my car and it sounds like my car is about to explode More

by ladytee1190
Recommend Dealer
No
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May 09, 2025 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 06, 2025

Very thorough. They explained everything that needed to be done. Kind and polite. I am happy with their service. More

by Ken & MaryBeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

May 06, 2025

The dealership wasn’t able to fix my problem and sent me home. I showed videos of my passenger sliding issue as a reference but nothing was done More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Liberty Honda responded

We're sorry to hear about your experience, John, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 06, 2025

Chloe was great. Very attentive and kept me in the know throughout the repair. Explained things thoroughly. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Liberty Honda responded

Thank you so much for your kind words, Dan, and for taking the time to leave us this wonderful feedback!

May 04, 2025

Od euevsgsna the h Ganeuebd bhsbb jshshb. Hahahah babnn. Nshshehb. Jhhhhhg Hwhsejev Baheeheh Bahsheh. Jeheheh More

by carred
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
May 05, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 04, 2025

Chloe is my favorite service representative. She is very nice and explains the services that make it easy to understand. Trust is very important to me. I feel like she will not promote unnecess More

by Lemidi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Chloe was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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