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Liberty Honda - Service Center

Hartford, CT

4.5
2,101 Reviews
Call Service Center (860) 856-8700

2,101 Reviews of Liberty Honda - Service Center

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February 18, 2023

Seems like they don’t care about 100% satisfaction of customers or suggestions of customers. More

by 0cedilla-mangoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Roath
Report | Print
Feb 20, 2023 -

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dave Gunderson

February 18, 2023

The service was excellent at liberty Honda I hope that they keep up the excellent services always More

by RCUMMINS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
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Feb 19, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. Jaime and our team appreciate your business and hope to see you again soon! Dave Gunderson

February 17, 2023

They did a good job in my vehicle it took a little longer than I thought it would take, but my part was taking long to arrive so I guess that's understandable but other than that they were awesome and did an More

by jessicarodriguezp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see anyone I talk to. I was at liberty collision to get my car fix the appraisal guy was very nice,polite and helpful I wish I knew he's name and the ladies upfront who attended me with my car and rental made it all easy thank you all.
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Feb 17, 2023 -

jessicarodriguezp responded

Keep that good customer service

February 17, 2023

I went to get a problem inspected and I was told honestly that there is no problem. This saved me money. More

by utsav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Feb 17, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

February 17, 2023

I always get great service from Jaime. She’s a real professional. She always offers expert advice. Great advisor. More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Jonathan Roath
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Feb 18, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaime met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

February 17, 2023

Good customer service they know how to satisfied a customer needs. God bless you all. More

by jcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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Feb 18, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

February 17, 2023

Jonathan is very informative about the services I needed to get done on my car More

by Mesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Feb 18, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jonathan here at Liberty Honda. Dave Gunderson

February 17, 2023

Great service and great car. They made it quick and easy. Couldn’t be happier with my crv! More

by alyssaheinig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amnon Udi
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Feb 18, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

February 16, 2023

Angelica took control of my vehicle and did just what she said she would do. Great follow up and great communication. More

by VWMANAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Report | Print
Feb 17, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angelica met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

February 16, 2023

My appointment was for 10am I didn't leave till 1pm. I'm not one to complain on how long something takes but I did see multiple people come and go before I was told anything about my car. There was no m More

by justin_lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dave Gunderson

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