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Liberty Honda - Service Center

Hartford, CT

4.5
2,177 Reviews

2,177 Reviews of Liberty Honda - Service Center

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March 24, 2023

Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda! More

by BONITAMARTIN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Feliciano
Mar 27, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

March 24, 2023

An excellent dealership, the service department is outstanding as well. I always bring my two cars there for service, never have I been anything but extremely happy. Chloe is the best More

by CTEHRHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

March 24, 2023

Chloe is the best to work with. From beginning to end she makes sure that the customer has no worries and is accommodated!! She has Awesome customer service! She is by far a leader More

by HILLMSK71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Chloe here at Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

March 24, 2023

The staff was very professional. I appreciated being able to drop it off, receive updates by text, and get a ride back to work! More

by Cham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

March 24, 2023

Customer service was respectful and friendly. The quality of the work was great. I love how my vehicle came out More

by Evafresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Mar 27, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

March 23, 2023

Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time. More

by LoyalFauna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
Mar 27, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 22, 2023

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with More

by BRIDGET45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Mar 22, 2023 -

Liberty Honda responded

Bridget, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 21, 2023

Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV More

by JAN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cunningham, Jonathan Roath
Mar 22, 2023 -

Liberty Honda responded

Jan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

March 20, 2023

Honest. Help deal with the insurance company to get oem parts when after market we're not working. Would go back again for service. More

by hajajacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

March 20, 2023

Car was taken in immediately upon arrival. Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attem More

by Elaine Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Mar 20, 2023 -

Liberty Honda responded

Elaine, Thank you for taking the time to share your feedback with us. Jonathan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

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