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Liberty Honda - Service Center

Hartford, CT

4.5
2,156 Reviews

2,156 Reviews of Liberty Honda - Service Center

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December 29, 2024

The best service I have had. I am very pleased. I strongly recommende it a lot More

by hermanoalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 29, 2024

Very great service, they got me in and out on the same day I started having issues! More

by Olivia Kolcz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Liberty Honda responded

Thank you so much, Olivia, for your kind words, and for taking the time to leave us this wonderful feedback!

December 28, 2024

I’ve bought three Hondas from this dealership through the years and I’m very pleased with the service More

by rcb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 26, 2024

Calling this dealership for an appointment is Agony. 8 minutes of looped "your call is important to us" followed by "what department? press a number and more loop recording. ANSWER THE PHONE & GET A HIG More

by PROWLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 25, 2024

Scott was great, very understanding and a pleasure to work with. Will definitely call him anytime I have the need More

by dean.vatteroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Liberty Honda responded

Thanks, Dean, for sharing about your experience with Scott here at Liberty Honda. We appreciate your business and hope to see you again soon!

December 25, 2024

Throughout our engagement, Chloe and Kelly consistently demonstrated a high level of professionalism and expertise. Not only did they address all of my inquiries promptly, but they also went above and beyo More

by E_SANCHEZZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly!
Dec 29, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chloe and Kelly here at Liberty Honda.

December 24, 2024

Excellent costumer service and quick. Thank you for being a great car dealer and service. More

by dannhilp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 23, 2024

Excellent customer service even during their busiest time of the day. He was ever responsive to our issue. More

by theresezalenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2024

The service was very efficient and on time. The representative was very professional and explained everything in great detail. More

by wcbernardsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

December 23, 2024

On time. Easy process. I was able to arrange earlier shuttle pick up thru texting w/ Chloe. I am a doctoral student and forgot my coupon at home. Chloe was ab More

by Rosicbravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Chloe was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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