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Liberty Honda - Service Center

Hartford, CT

4.5
2,152 Reviews
Call Service Center (860) 856-8700

2,152 Reviews of Liberty Honda - Service Center

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December 20, 2024

Brenda Colon was the Best Every. She was very helpful and understanding. She answered all my questions. More

by HELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
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Dec 22, 2024 -

Liberty Honda responded

Thank you, Helen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brenda here at Liberty Honda.

December 20, 2024

Helpful information provided. Had to wait for my ride home; pleasant driver and timely pickup. More

by wjoewilson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
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Dec 22, 2024 -

Liberty Honda responded

Thanks, Joe, for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

December 20, 2024

It was a joy working with Chloe. She did an excellent job of coordinating the service for my Ridgeline. I’m hoping that if I need service down road, I’d like to work with Chloe. More

by SKALOS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

December 18, 2024

This dealer has excellent customer service. They will go and above and beyond to make the customer happy and satisfied . I highly recommend this ldealer. More

by yorivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sletvana Reish
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Dec 19, 2024 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2024

Team was great in timely follow up for the service provided and addressed customer questions More

by SHANKARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

December 16, 2024

Service was top notch. Chloe was courteous, knowledgeable and very personable. The facility was clean and well appointed. More

by KEVO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Chloe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2024

I had a question about frequent brake oil change on my car during my recent service ,manager handled the situation and reimbursed the charge . Appreciate the dealership and supporting the customer . More

by SHANKARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

December 14, 2024

They work fast and the service was excellent…. Thanks to the girl that help that day…. Thanks you so much!!!! More

by Paul71889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda colon
Report | Print
Dec 15, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2024

great price , additional comprehensive checkup is a plus, more than i expected. technetian, staff, friendly and savvy. overall a thump up!!! thank you ! More

by USA1368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 13, 2024

No car wash provided although toy was mentioned in service selected, I couldn’t notice it as I picked my car under shed and I noticed that car was not washed when I reached home. More

by himanshu_2445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Svethlana Reish
Report | Print
Dec 18, 2024 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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