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Liberty Honda - Service Center

Hartford, CT

4.5
2,076 Reviews

2,076 Reviews of Liberty Honda - Service Center

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April 18, 2025

Shuttle took forever to bring me home. Had to remind them i was there again More

by Snoboarder97
Recommend Dealer
No
Apr 21, 2025 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 15, 2025

Chloe is always so helpful and knowledgeable couldn’t ask for a better attendant. I was short of time due to a last minute appointment and she made it work. I will keep going back to Honda because of her! More

by Amchoq40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 14, 2025

Service was good. Staff was willing to help. Environment was nice. Particularly the parts department was patient with explaining things More

by jonastrout82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svet
Apr 14, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 12, 2025

Great experience. Everyone was very helpful and it was easy! I will come back for my next service! More

by heatherking123
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

April 11, 2025

5 Liberty Honda has been my dealership for all my cars for more than 35 years. They do all the maintenance for both of my Cars. I trust their work. More

by Jjcas
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish did a great.
Apr 11, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 10, 2025

I trust the honesty of this service provider He did exactly what was needed and my car runs beautifully More

by j.simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 10, 2025

I have dealt with Honda for many years but I noticed it's care for customers needs and satisfaction has gone down. There has been multiple changes for caring and greeting customers. More

by cbreedlove043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Svetlana Reish
Apr 14, 2025 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 10, 2025

Chloe is knowledgeable and was able to manage a loaner for overnite. Best service anywhere! More

by ninnypoo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 09, 2025

I’m from Wallingford ct I just bought a 2023 Honda passport so far I’m happy with it everyone there are nice and helpful I give 10 out of 10 I recommend this dealership thank you guys. More

by Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2025

They can work on improving scheduling but everything else was good. The gentleman that took care of me was professional and very helpful More

by mrscopeland0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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