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Liberty Honda - Service Center

Hartford, CT

4.5
2,209 Reviews

2,209 Reviews of Liberty Honda - Service Center

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August 09, 2024

Chloe provides great service and is very professional. She makes the experience very positive. She is a great representative of the company. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Liberty Honda responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback!

August 07, 2024

Great costumer service had my car repaired in a timely manner. I was satisfied with the results and would continue going to the dealership in the future. More

by Nelsoncrespo121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Aug 07, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

The experience was exactly as I expected. Everyone was very helpful. Completed on time and correvtly More

by JOANNCITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Aug 06, 2024 -

Liberty Honda responded

Thank you, Joann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

August 06, 2024

I had a good experience with Scott. He showed good communication skills and was easy to work with. More

by johnathonbarbermusic
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Scott here at Liberty Honda. We appreciate your business and hope to see you again soon!

August 04, 2024

Friendly staff. Fast service. Cozy waiting area. My car drives like a new one again after the maintenance. More

by andrewlee0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Liberty Honda responded

Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

August 04, 2024

This is the most professional and honest dealer I have ever bought and serviced a car Had car in at Body Shop and they did a fantastic job Highly rate Liberty Honda Five Stars !! More

by jac211sb@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2024

Customer is awesome. Very manner able staff and very punctual. The ambiance is exceptional great More

by maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaedan Carrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Liberty Honda responded

Thanks, Maureen, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

August 03, 2024

Had a tire rotation last weekend and my car that once drove as smooth as glass now vibrates while driving it. Made an appointment to have it checked for an error that was made at the last appointment of More

by lane_ginamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with any person listed above
Aug 03, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 02, 2024

My appointment was for a key replacement in which it was replaced. Then a complementary inspections was performed and then told almost $1000 of parts needed to be replaced. More

by Meadedenise53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Liberty Honda responded

Thank you, Denise, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

August 02, 2024

Review is for Liberty Honda Service Dept & Chloe Trujilo. Very well-organized and efficient department. Chloe's a great communicator, patient and helpful. Always a stress-free experience. More

by carolfitz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Carol, and don't hesitate to let us know if we can be of further assistance.

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