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Liberty Honda - Service Center

Hartford, CT

4.5
2,099 Reviews
Call Service Center (860) 856-8700

2,099 Reviews of Liberty Honda - Service Center

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May 01, 2024

Great customer service reps. Would recommend any family member or friend to them anytime got treated with very much respect and very professional. More

by jibboblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda 5 Stars
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May 02, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

April 30, 2024

Brenda is the best! Period. Communicated what needed to be done and when it the work would be finished. The dealership could use more loaner cars. More

by whydoihavetodothissoftwaredevelopers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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May 01, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Brenda was able to help, and we hope to see you again!

April 30, 2024

I found them to be very responsive to my communications and helpful in determining next steps. More

by Pam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Liberty Honda responded

Thank you, Pam, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

April 30, 2024

Great service and very quick to schedule. I would highly recommend this Honda dealership to others. More

by jackmedzorian15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
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May 01, 2024 -

Liberty Honda responded

Thank you so much, Jack, for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2024

Everytime they do a tier rotation, i see additional problems post service.. never coming back More

by sndprc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Svetlana
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Apr 30, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 29, 2024

I'm very satisfied with the salesmen I think he's doing a excellent job and encouraging to come back love him More

by Lexis Jean francois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William plazas
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Apr 30, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 28, 2024

They took me in without an appointment. Replaced my battery and I was out in a reasonable amount of time. The people were helpfull, understanding, and courteous. Thanks. Liberty! More

by MARKGUCKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Liberty Honda responded

Mark, thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 26, 2024

Friendly and prompt service. Thorough explanation of what was done and why. Also explained services that will be needed in the coming year. More

by dimig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
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Apr 26, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 26, 2024

Very satisfied with my service provided Brenda was very helpful, knowledgeable and timely manner will definitely recommend her for my future services and last but not least very professional. Thank you so More

by Quintana1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda colon
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Apr 29, 2024 -

Liberty Honda responded

Thank you for the kind words for Brenda and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 25, 2024

Very expensive but excellent quality and customer service. This is somewhere where only very honda specific repairs occur. More

by khalelah.joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Liberty Honda responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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