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Liberty Honda - Service Center

Hartford, CT

4.5
2,209 Reviews
Call Service Center (860) 856-8700

2,209 Reviews of Liberty Honda - Service Center

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July 30, 2024

Service was great! ! As long as Chloe is there I will come back!! She is awesome!! Please give her a raise!! More

by MBOURASSA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Liberty Honda responded

Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

July 29, 2024

Amazing service and everyone was fast, friendly and helpful, especially when explaining what I needed to get done now vs later! More

by Timothy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Liberty Honda responded

Timothy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 26, 2024

They are reliable and i trust them all keep its up good team work love More

by martinmarie560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

July 18, 2024

I hope this new management team is better than the last one. Was not happy with the last one. More

by Schick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Liberty Honda responded

Schick, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

July 11, 2024

I haven't had any issues with Liberty Honda and if they were to arise the service writers take care of it especially Sylvetta. Sorry If I spelled wrong. She is so good. Has been so good with my last car an More

by Urwifey73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana
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Jul 12, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Svetlana and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2024

The staff way helpful. They kept me informed of the status of my vehicle and the service was performed as described. More

by TDEJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your service experience with Liberty Honda. We appreciate your business and hope to see you again soon!

July 03, 2024

The process was extremely smooth, and my car was ready earlier than expected! I will return! More

by diane.willcutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Liberty Honda responded

Diane, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda; we look forward to having you as a valued customer for many years to come!

June 25, 2024

This visit was not good. Others were good. I was disappointed but will likely go back. More

by TMGRIES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the service rep name but not listed
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Jun 25, 2024 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 24, 2024

This dealership does thorough and high quality work. Staff is courteous and professional and explains everything that will be done to your vehicle More

by CATHERINEGNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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Jun 24, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 24, 2024

Great service and not too pushy. I had a great day a service with my agent. Thank you More

by 8607969060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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