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Liberty Honda - Service Center

Hartford, CT

4.5
2,100 Reviews

2,100 Reviews of Liberty Honda - Service Center

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April 19, 2024

Chloe was fantastic to work with. She communicated often and answered questions quickly. Much appreciated. More

by STEFANIA.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Liberty Honda responded

Stefania, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe could help, and we hope to see you again!

April 19, 2024

The service advisor was wonderful. Went beyond to help me with the recall for my pilot More

by sunil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana
Apr 22, 2024 -

Liberty Honda responded

Sunil, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

April 19, 2024

We always receive great service. The issues and options when available are well explained and the service is done in a timely manner. More

by sfcolleran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Liberty Honda responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful feedback!

April 18, 2024

Efficient . We’ll run. Listen to what you’re asking them to do. Pretty well done More

by FLIEBO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

April 18, 2024

Brenda helped in checking the repair which they did earlier and confirmed that the issue I am having is not related to the previous repair. More

by PAVARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Apr 18, 2024 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 17, 2024

Chloe is the best customer service person in the world. She is the REASON I continue to use the dealership. Her attention to detail and my satisfaction and interest to make me happy is great. More

by richardtoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda, Richard. Your feedback and rating mean a lot to us. We're glad to hear that Chloe is always able to help. We hope to see you again!

April 17, 2024

Scott was extremely helpful getting me the service I needed. I didn’t feel like I was being sold and he went above and beyond making the experience as easy as possible. More

by WDKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 16, 2024

Ms Truglio did a very good job working with us on scheduling the vehicle for services and making sure our questions and concerns were answered. We had a good experience here at Liberty Honda and will More

by mpopeleski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Chloe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 15, 2024

Very accessible from my home. Easy to schedule maintenance and very helpful service advisors. The entire process was pleasant. More

by BSC0057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

April 13, 2024

Very good communication throughout the process. I waited for my car and Chris kept me posted every step of the way. More

by judy.carson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 14, 2024 -

Liberty Honda responded

Judy, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Liberty Honda; we look forward to having you as a valued customer for many years!

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