Liberty Honda - Service Center

I went in for an oil change. I was recommended a bunch of services including a tire rotation and alignment (I just got new tires maybe 2-3 weeks ago & don't drive far). I was sho I was recommended a bunch of services including a tire rotation and alignment (I just got new tires maybe 2-3 weeks ago & don't drive far). I was showed a photo that said the rear tires were wearing unevenly so I agreed to the service. I waited 3 hours but the alignment was not able to be completed and I needed to leave. The next morning my tire went completely flat, I called and spoke with Chris. He said I should leave the car so the services could be complete. I had to have it towed in so the rest of my service could be done and the tire assessed. I was told the valve was messed up (likely during the inflation process after tire rotation) but it was able to be repaired.. It was just a big inconvenience for me More

I was very pleased the dealership address my issue and got me back on the road no problems. I'm grateful and will do more business in the future got me back on the road no problems. I'm grateful and will do more business in the future More

We've had issues with sales and service since day 1. First, the car came in 2+ months late and our salesperson wasn't transparent or professional. He never told us that the delivery window had been push First, the car came in 2+ months late and our salesperson wasn't transparent or professional. He never told us that the delivery window had been pushed back. I had to call and follow up on numerous occasions; the delivery window got pushed back 8+ times and not once did he call to keep us in the loop. He also told us he was going to email us links with 'how to's' on the vehicle, and explanation of features. We never got that. The vehicle's battery had to be replaced at 13,000 mi and again just last week at 27,000 mi. We've had poor roadside service; one time they were 3+ hours late, then when we called back and resubmitted a service claim, they cancelled the service without speaking to us and never showed. Also, there apparently was a basic service that was supposed to be provided at 15,000 mi that was never done - we were never told it needed to get done. More

Experience is always good , I didn't like the fact that you wanted to charge $30 for a tire rotation when I purchased the tires from you and do all my service with you I had to ask , it was comped but I sh you wanted to charge $30 for a tire rotation when I purchased the tires from you and do all my service with you I had to ask , it was comped but I shouldn't have to ask More

Had a oil change done, great customer service Team Had my Oil change done, great customer service Team nice and friendly looking foward to my next trip over there.. Oil change done, great customer service Team nice and friendly looking foward to my next trip over there.. More

Excellent Very good device . . always get things done well ... have brought my car there for years . always get things done well ... have brought my car there for years More

Chris was friendly and courteous and he kept me well informed about what was happening with my car. Service was fast and I assume good. I am very happy with my experience with Liberty's service departme informed about what was happening with my car. Service was fast and I assume good. I am very happy with my experience with Liberty's service department. More

He was great He was very thorough and did a great job with my car and giving me all the info about it. with my car and giving me all the info about it. More

Ya NEVER fix the Problem in my Car, the ALARM still goes on crazy n Am fed up with this SITUATION..... on crazy n Am fed up with this SITUATION..... More

The experience was great. They did the work I wanted. They checked out a problem another dealership said was happening and told me there wasn't a problem. And they checked car They did the work I wanted. They checked out a problem another dealership said was happening and told me there wasn't a problem. And they checked carefully and thoroughly. More