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Liberty Honda - Service Center

Hartford, CT

4.5
2,163 Reviews

2,163 Reviews of Liberty Honda - Service Center

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May 29, 2025

Gave timely updates and was transparent about which services I'd need or should consider. Excellent customer service More

by griffin.a.sargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 29, 2025

Easy going, friendly people. Clean and nice in and out of office. The service is awesome , job well done. And I am very happy to be there. More

by BINNO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

May 29, 2025

Not sure which one I’m rating. The service for my CRV was great. The service for my civic the tech in the video mumbled and I could not understand him More

by Stmadu1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! Please don't hesitate to let us know if we can be of further assistance.

May 29, 2025

I always take my cars to Liberty for service. The job is done quickly and always to my satisfaction. More

by WRTHORPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

May 29, 2025

Scott and Liberty Honda were very accommodating for my recall service. I will start getting my regular service done at Liberty Honda going forward. More

by nmsweeney162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 29, 2025

Scott was excellent. He made sure everything was perfect and made sure everything was done fast and efficiently. More

by KTZNJAMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

May 27, 2025

Very impressed with the Staff . .. extremely knowledgeable and friendly. They always explain what needs to be done, and what is the most important at that particular time. I bought m More

by SASS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

May 25, 2025

Work was done in the the time quoted Chloe was great of updating me on the progress of the car More

by DWPARROTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 23, 2025

Great experience, great constumter service. Will always go back to take care of my cars servicing More

by Sydney.Darling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 23, 2025

After being told I had to drop my car off all day, with no loaner option (single mom here) the general manager corrected the issue and took care of the fuel pump recall and gave me a loaner overnight. The More

by JAMRUNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Chloe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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