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Liberty Honda - Service Center

Hartford, CT

4.5
2,108 Reviews
Call Service Center (860) 856-8700

2,108 Reviews of Liberty Honda - Service Center

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January 15, 2024

Waited 4 hours to have someone look at scraping door/body panel. Body shop guy finally volunteered to fix it. Great? Not so much! Used pliers and a hammer and just bent the offending parts out of the way. Ab More

by Dgbawt
Recommend Dealer
No
Employees Worked With
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
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Jan 15, 2024 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 15, 2024

He was polite and helpful. He was very polite, courteous and professional. He was accommodating and very easy to work with. More

by TINALOUISE1919
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
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Jan 15, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 15, 2024

Speedy service I have been shopping at Liberty Honda for over 10 years. I appreciate their service. The employees are helpful. More

by renee_lockhart
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Report | Print
Jan 15, 2024 -

Liberty Honda responded

Thank you so much, Renee, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2024

Just came in to check out a sound, as always Chloe and the guys solved the issue and took great care of me More

by Alpine188
Recommend Dealer
Yes
Employees Worked With
Chloe
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Jan 15, 2024 -

Liberty Honda responded

Thank you for your kind words for Chloe and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 15, 2024

I had a question about GPS on how to save a address and he took the tome to explain in navigating through it. Also all the requirements were explained to me for my car and explained why I need it. More

by APPIATUL
Recommend Dealer
Yes
Employees Worked With
Chris Walton
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Jan 15, 2024 -

APPIATUL responded

I had a question about GPS on how to save a address and he took the tome to explain in navigating through it. Also all the requirements were explained to me for my car and explained why I need it.

Jan 16, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2024

Very pleasant. Clean waiting room. Chloe was friendly and helpful. Work was done in time allocated. More

by JWILLI6070
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
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Jan 14, 2024 -

Liberty Honda responded

Thank you for the kind words for Chloe and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

January 14, 2024

Professional and productive The service providers make an effort to understand the needs of the customers and respond accordingly. More

by revhugh1965
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 14, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 14, 2024

It went well. I still have to return for some things I didn't come across any major issues More

by Urwifey73
Recommend Dealer
Yes
Employees Worked With
Don't know how to say or spell her name
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Jan 14, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2024

Chloe is the best. Nuff said Chloe is da bomb. Dealership convenient location Honda quality vehicles More

by Steveolechna
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 14, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Steve, and we look forward to working with you again.

January 14, 2024

The requested service was completed satisfactorily. Additional required service was identified, and approval was obtained to do it. Good job guys. More

by HOCHOYR
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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Jan 15, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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