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Liberty Honda - Service Center

Hartford, CT

4.5
2,211 Reviews

2,211 Reviews of Liberty Honda - Service Center

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February 13, 2024

Appointments readily available and good communication. I never feel pressure to replace all recommended service items. More

by jbeauch
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Feb 13, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Scott and our team were able to help, and we hope to see you again!

February 13, 2024

My service appointment could not have gone any smoother I will definitely get my Civic serviced at Liberty again More

by BOC1918
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Feb 13, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

February 13, 2024

Satisfied with maintenance service performed in a timely manner and at reasonable cost and friendly service. More

by luv my cr-v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Liberty Honda responded

Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

February 12, 2024

Service coordinator was great. He kept me posted on what was happening and also helped me find the tool needed to get the tires off. It was in a little pouch that I didn’t see. More

by KERRMJUSTME
Recommend Dealer
Yes
Employees Worked With
Thought the service techs name
Feb 12, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

February 10, 2024

Efficient service and all of my questions were answered appropriately Chloe was very helpful with explaining what service was due for my vehicle and applied my 10% discount More

by Bekahiam
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Feb 11, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

February 10, 2024

The service provided was appropriate to my needs and was performed in a timely fashion More

by ahennessey1952
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Feb 11, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

February 10, 2024

So helpful. I’m so thankful. There was no reason for him to jam me into the schedule like he did last Saturday but he saw that my tires were distressed and neede More

by GODFREY.SIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Godfrey, and it's great to hear about your excellent experience here at Liberty Honda.

February 07, 2024

Great prices, very conveniently, and excellent work Chloe Truglio is the best and most competent person to work with. I have four Hondas and I call her directly to service all of them. More

by Alan
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Feb 07, 2024 -

Liberty Honda responded

Alan, Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

February 06, 2024

Good experience overall. Covered each of my concerns I had with the vehicle when I brought it in and went over new issues they diagnosed. Would recommend. More

by Brent12900
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Feb 07, 2024 -

Liberty Honda responded

Brent, Thanks for sharing about your experience with Liberty Honda. Scott and our team appreciate your business and hope to see you again soon!

February 05, 2024

Fantastic Chill chill Describe your experience with the dealership in a few sentences. You may More

by Tyler.waller44
Recommend Dealer
Yes
Employees Worked With
Chris and Jakhari
Feb 06, 2024 -

Liberty Honda responded

Tyler, It's great to hear that Chris and Jakhari were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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