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Liberty Honda - Service Center

Hartford, CT

4.5
2,209 Reviews
Call Service Center (860) 856-8700

2,209 Reviews of Liberty Honda - Service Center

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January 25, 2024

The experience was great. They did the work I wanted. They checked out a problem another dealership said was happening and told me there wasn't a problem. And they checked car More

by Shimchick
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
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Jan 25, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 24, 2024

Staff ignored me when I drove to the service entrance and I waited 10 to 15 minutes before they moved the cars inside to make room for me. Poor customer service which NEVER happens at Hoffman Honda!! More

by RITS5515B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Liberty Honda responded

Thank you! Chloe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 24, 2024

Provided good information and completed work within promised time. Less is more - isn't it? More

by HappyHondaOwner
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 25, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris and our team and don't hesitate to let us know if we can be of further assistance.

January 24, 2024

Svetlana was very welcoming and provided all the information I needed to purchase tires. She kept me informed of the progress. Great job!!!! More

by REBELMONT1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
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Jan 25, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Svetlana met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 24, 2024

While not sure how my prev car went kaput, I am happy with my new one. More

by tprsn50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert the product specialist, Daniel Santamaria, Semir Osmanovic
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Jan 25, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 24, 2024

I was driving far from home with my family and dogs on a cold, snowy day when my check engine light started flashing. I stopped in at Liberty Honda and they told me to bring the car inside, they would look More

by APARTMENTJAY
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 25, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

January 24, 2024

Great experience with wonderful staff No Problems understanding the recommended service. I will continue to use Liberty Honda. More

by VINWMIRAGLIA
Recommend Dealer
Yes
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Jan 25, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

January 19, 2024

My tire was not fixed my light is still on And i bought 2 new tire from there that same day More

by mnpino16
Recommend Dealer
No
Employees Worked With
Idj
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Jan 24, 2024 -

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 18, 2024

Courteous and friendly Despite not having appointment I was served without any problem Work was explained in details More

by lkolodziejczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your service experience with Liberty Honda. Scott and our team appreciate your business and hope to see you again soon!

January 18, 2024

Chloe was attentive by keeping me posted on the repairs, and she made sure to secure transportation for me through that time by way of a loner car. Also, the quality repairs by technician Carlos is evident More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe and the team met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

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