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Liberty Honda - Service Center

Hartford, CT

4.5
2,084 Reviews
Call Service Center (860) 856-8700

2,084 Reviews of Liberty Honda - Service Center

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November 07, 2023

Good, great, the best for every part when bringi my car excellent job and more More

by Valdirene Carvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Nov 08, 2023 -

Liberty Honda responded

Valdirene, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

November 07, 2023

Clean friendly efficient will to help make your shopping experience easier and stress free best More

by LITTLEMISS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

November 06, 2023

Great customer service from Chloe and the gentleman who drove the shuttle van. Both were very friendly and helpful. More

by tjstyle18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Liberty Honda responded

It's great to hear that Chloe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 05, 2023

Liberty Honda performed the manufacturer’s recall job on my vehicle in a very timely manner. More

by D Black
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashley
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Nov 05, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 04, 2023

Great service. staff is very friendly and attentive. everything done right the first time. parts department very helpful as well. More

by bmccullough1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Krstyen, Colin Mckeever
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Nov 05, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 03, 2023

Scott kept me informed and identified and prioritized next repairs. He went back and checked history on a couple of items to make sure we were focused on the most important items since i have an older, More

by YVONNE.BOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Liberty Honda responded

Thank you, Yvonne, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Liberty Honda.

November 02, 2023

They messed up on my car, whoever is working as an oil changer etc needs to be monitored, I no longer feel secure with bringing my car to this place. More

by GISELLASANCHEZ92.GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Feliciano
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Nov 05, 2023 -

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 02, 2023

Ashley was informative and made sure I was taken care of. Great customer service! I will always choose Ashley as my advisor. More

by Bechevarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Viera
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Nov 02, 2023 -

Liberty Honda responded

Thank you for the kind words for Ashley in our service department! We look forward to sharing your compliments with her and don't hesitate to let us know if we can further assist.

November 01, 2023

Fast service and great customer service! Would definitely recommend and will be back for sure! More

by ALLISONVALLE_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Liberty Honda responded

Allison, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2023

They explain the work that needs to be done clearly and complete it efficiently. The site is clean and comfortable and the staff courteous. I’ve always gotten excellent service at Liberty Honda. More

by HOWELLRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Liberty Honda responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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